PNC Bank BankRank.org
|Number of Complaints||9,971 (150 In Progress)|
|Complaints per $100K of Deposits||40.84|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||3.6%|
|Complaints Resolved in Customer's Favor||89.0%|
|FDIC Certificate #|
|Number of Branches||2,575 (2 International)|
|Total Assets||$370.0 Million|
|Total Deposits||$271.4 Million|
|Total Equity Held||$38.2 Million|
|Quarterly Net Income||$0.9 Million|
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|Other Names (or Trade Names)|
|Deposit Accepted Websites|
† Directly as reported by the bank on Schedule RC-M of the FFIEC Call report, no system edits.
Pnc Bank N.a. is ranked 242nd out of 3,648 banks. That puts PNC Bank in the bottom 41th percentile and gives them an overall grade of "C-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 9,971 complaints against PNC Bank and 1,002,502 complaints total.
Of the 9,971 complaints again PNC Bank, there have been 2,128 in the passed 18 months. Of those 2,128 complaints, 89.0% have been resolved in the customers favor, 3.6% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely". Additionally, PNC Bank has $271.4 million is customer deposits which means there are 40.84 complains per $100K in customer deposits.
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Pnc Bank N.a. is graded in 7 categories of financial products they offer. The top 3 categories are Mortgage, Checking or Savings Account and Bank Account or Service.
Pnc Bank N.a. is rated "B-" in Mortgage; "D-" in Checking or Savings Account; "C" in Bank Account or Service; "D-" in Credit Card; "D-" in Credit Reporting; "D+" in Debt Collection; and "D+" in Consumer Loan.
Click here to see Complete PNC Bank Report Card »
PNC Bank was established and FDIC insured in January, 1804. Based on its asset concentration, this institution specializes in commercial lending. Pnc Bank N.a. has $370.0 Million is assets (6th overall) and holds $271.4 Million is customer deposits (6th overall).
PNC Bank has 2,575 domestic offices and 2 foreign offices. Click here to see map of all offices.
Below is the list of the top 10 complaint reasons against Pnc Bank N.a.. Click here to see all complaints against PNC Bank.
|1||Checking or savings account||Checking account||Managing an account||258|
|2||Mortgage||Conventional home mortgage||Trouble during payment process||114|
|3||Checking or savings account||Checking account||Problem caused by your funds being low||104|
|4||Bank account or service||Checking account||Account opening, closing, or management||96|
|5||Bank account or service||Checking account||Deposits and withdrawals||73|
|6||Checking or savings account||Other banking product or service||Managing an account||64|
|7||Bank account or service||Checking account||Problems caused by my funds being low||62|
|8||Bank account or service||Other bank product/service||Account opening, closing, or management||53|
|9||Mortgage||Conventional home mortgage||Struggling to pay mortgage||52|
|10||Mortgage||Conventional fixed mortgage||Loan servicing, payments, escrow account||51|