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Pnc Bank N.a. — Report Card
D+ Overall
Based on 2,264 "Overall" complaints:
100.00% Timely (100th percentile)
89.75% Resolved in Customers Favor (5th percentile)
97.66% Timely (68th percentile)
Based on 744 "Checking or Savings Account" complaints:
100.00% Timely (97th percentile)
89.25% Resolved in Customers Favor (5th percentile)
100.00% Timely (50th percentile)
C #2: Mortgage
Based on 707 "Mortgage" complaints:
100.00% Timely (99th percentile)
89.39% Resolved in Customers Favor (6th percentile)
97.88% Timely (84th percentile)
Based on 279 "Bank Account or Service" complaints:
100.00% Timely (96th percentile)
96.06% Resolved in Customers Favor (7th percentile)
92.11% Timely (85th percentile)
F #4: Credit Card
Based on 165 "Credit Card" complaints:
100.00% Timely (97th percentile)
80.00% Resolved in Customers Favor (3rd percentile)
96.36% Timely (34th percentile)
Based on 102 "Credit Reporting" complaints:
100.00% Timely (99th percentile)
95.10% Resolved in Customers Favor (8th percentile)
99.02% Timely (44th percentile)
Based on 76 "Debt Collection" complaints:
100.00% Timely (100th percentile)
93.42% Resolved in Customers Favor (8th percentile)
97.37% Timely (59th percentile)
Based on 51 "Vehicle Loan or Lease" complaints:
100.00% Timely (97th percentile)
92.16% Resolved in Customers Favor (9th percentile)
100.00% Timely (50th percentile)

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Source: https://www.bankrank.org/banks/pnc-bank-na/report-card