Professional Finance BankRank.org
|Number of Complaints||185 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||5.3%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Professional Finance Company, Inc. is ranked 163rd out of 3,688 banks. That puts Professional Finance in the top 61th percentile and gives them an overall grade of "B-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 185 complaints against Professional Finance and 1,058,614 complaints total.
Of the 185 complaints again Professional Finance, there have been 13 in the passed 18 months. Of those 13 complaints, 100.0% have been resolved in the customers favor, 5.3% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Professional Finance Company, Inc. is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.
Professional Finance Company, Inc. is rated "C+" in Debt Collection.
Click here to see Complete Professional Finance Report Card »
Below is the list of the top 8 complaint reasons against Professional Finance Company, Inc.. Click here to see all complaints against Professional Finance.
|1||Debt collection||I do not know||Written notification about debt||3|
|2||Debt collection||Medical debt||Written notification about debt||3|
|3||Debt collection||Other debt||Attempts to collect debt not owed||2|
|4||Debt collection||Medical debt||Communication tactics||1|
|5||Debt collection||Medical debt||Attempts to collect debt not owed||1|
|6||Debt collection||Other debt||Written notification about debt||1|
|7||Debt collection||Other debt||Communication tactics||1|
|8||Debt collection||Medical debt||False statements or representation||1|