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Professional Finance Company, Inc. — Overview
B+ Overall
Professional Finance Company, Inc. is rated overall in the top 81st percentile based on 178 customer complaints.

Statistics

Number of Complaints178 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer5.6%
Complaints Resolved in Customer's Favor100.0%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
81st
percentile

Contact Information

Not Available

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Professional Finance Company, Inc. — Summary

Professional Finance Company, Inc. is ranked 75th out of 3,648 banks. That puts Professional Finance in the top 82st percentile and gives them an overall grade of "B+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 178 complaints against Professional Finance and 1,002,502 complaints total.

Of the 178 complaints again Professional Finance, there have been 54 in the passed 18 months. Of those 54 complaints, 100.0% have been resolved in the customers favor, 5.6% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Professional Finance Company, Inc. is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.

Professional Finance Company, Inc. is rated "B" in Debt Collection.

Click here to see Complete Professional Finance Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Professional Finance Company, Inc.. Click here to see all complaints against Professional Finance.

# Product Sub-Product Issue Count
1 Debt collection Medical debt Written notification about debt 12
2 Debt collection Medical debt Attempts to collect debt not owed 7
3 Debt collection Medical Cont'd attempts collect debt not owed 6
4 Debt collection Medical False statements or representation 3
5 Debt collection Medical debt False statements or representation 3
6 Debt collection I do not know Written notification about debt 3
7 Debt collection Other debt Attempts to collect debt not owed 3
8 Debt collection Other (i.e. phone, health club, etc.) Disclosure verification of debt 2
9 Debt collection Other debt Written notification about debt 2
10 Debt collection Medical Disclosure verification of debt 2
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/professional-finance-company-inc