Professional Finance BankRank.org
|Number of Complaints||178 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||5.6%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Professional Finance Company, Inc. is ranked 75th out of 3,648 banks. That puts Professional Finance in the top 82st percentile and gives them an overall grade of "B+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 178 complaints against Professional Finance and 1,002,502 complaints total.
Of the 178 complaints again Professional Finance, there have been 54 in the passed 18 months. Of those 54 complaints, 100.0% have been resolved in the customers favor, 5.6% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Professional Finance Company, Inc. is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.
Professional Finance Company, Inc. is rated "B" in Debt Collection.
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Below is the list of the top 10 complaint reasons against Professional Finance Company, Inc.. Click here to see all complaints against Professional Finance.
|1||Debt collection||Medical debt||Written notification about debt||12|
|2||Debt collection||Medical debt||Attempts to collect debt not owed||7|
|3||Debt collection||Medical||Cont'd attempts collect debt not owed||6|
|4||Debt collection||Medical||False statements or representation||3|
|5||Debt collection||Medical debt||False statements or representation||3|
|6||Debt collection||I do not know||Written notification about debt||3|
|7||Debt collection||Other debt||Attempts to collect debt not owed||3|
|8||Debt collection||Other (i.e. phone, health club, etc.)||Disclosure verification of debt||2|
|9||Debt collection||Other debt||Written notification about debt||2|
|10||Debt collection||Medical||Disclosure verification of debt||2|