Grades are also broken down by the financial products offered be each institution. Professional Medical Management, and Inc. is rated "B" in Debt Collection. Click on any of the financial products to see how Professional Medical Management, Inc. compares.
Professional Medical Management, Inc. has received 21 consumer complaints since August, 2013 – more than 76% of other banks.
Of those complaints, 100% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' Professional Medical Management, Inc. meets the 60-day response deadline more frequently than 69.7% of other banks.
After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 23.8% of customers dispute Professional Medical Management, Inc.'s response to complaints — worse than 75.2% of other companies.
Most of Professional Medical Management, Inc.'s customers complain about debt collections with the primary issue being "cont'd attempts collect debt not owed."
|#||Financial Product||Sub-Product||Complaint Issue||Complaint Count|
|1||Debt collection||Medical||Cont'd attempts collect debt not owed||8|
|2||Debt collection||Medical||Cont'd attempts collect debt not owed||6|
|3||Debt collection||Medical||Disclosure verification of debt||3|
|4||Debt collection||Medical||Disclosure verification of debt||2|
|5||Debt collection||Other (phone, health club, etc.)||Cont'd attempts collect debt not owed||2|
|6||Debt collection||Other (phone, health club, etc.)||Disclosure verification of debt||1|
|7||Debt collection||Medical||Communication tactics||1|
|8||Debt collection||Medical||Taking/threatening an illegal action||1|
|9||Debt collection||Medical||Disclosure verification of debt||1|
|10||Debt collection||Disclosure verification of debt||1|
|#||Company Response||Response Count||Timely Response Count||Disputed Count|
|1||Closed with non-monetary relief||26||26 (100%)||7 (26.9%)|
|2||Closed with explanation||1||1 (100%)||0 (0%)|