Professional Medical Management, Inc.

Report Card
C+
Overall Grade
B
Debt Collection Grade
Professional Medical Management, Inc. is rated overall in the bottom 39 percentile (out of 100) based on 21 customer complaints.

Statistics

Complaints Currently In-Progress
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100%
Resolutions Disputed by Customer23.8%
Average Time Until ResolutionUnknown

Financial Report

Owner CorporationNot Listed
EstablishedNot Listed
FDIC InsuredNot Insured
FDIC Certificate #
Number of BranchesUnknown
Total AssetsUnknown
Total DepositsUnknown
Total EquityUnknown
Quartarly Net IncomeUnknown

Contact Information

Corporate Headquarters
Not Listed
Website
Not Listed
Data Summary
Professional Medical Management, Inc. logo

Grade Summary

Overall, Professional Medical Management, Inc. received a grade of "C+" based on how quickly the company responded to complaints, how often customers disputed their final resolution, and how many complaints were recieved per customer.

Grades are also broken down by the financial products offered be each institution. Professional Medical Management, and Inc. is rated "B" in Debt Collection. Click on any of the financial products to see how Professional Medical Management, Inc. compares.

Overview

Professional Medical Management, Inc. has received 21 consumer complaints since August, 2013 – more than 76% of other banks.

Of those complaints, 100% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' Professional Medical Management, Inc. meets the 60-day response deadline more frequently than 69.7% of other banks.

After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 23.8% of customers dispute Professional Medical Management, Inc.'s response to complaints — worse than 75.2% of other companies.

Most of Professional Medical Management, Inc.'s customers complain about debt collections with the primary issue being "cont'd attempts collect debt not owed."

Complaints by Product
Complaints by State
Complaints Against Professional Medical Management, Inc.
#Financial ProductSub-ProductComplaint IssueComplaint Count
1Debt collectionMedicalCont'd attempts collect debt not owed8
2Debt collectionMedicalCont'd attempts collect debt not owed6
3Debt collectionMedicalDisclosure verification of debt3
4Debt collectionMedicalDisclosure verification of debt2
5Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owed2
6Debt collectionOther (phone, health club, etc.)Disclosure verification of debt1
7Debt collectionMedicalCommunication tactics1
8Debt collectionMedicalTaking/threatening an illegal action1
9Debt collectionMedicalDisclosure verification of debt1
10Debt collectionDisclosure verification of debt1
Responses From Professional Medical Management, Inc.
#Company ResponseResponse CountTimely Response CountDisputed Count
1Closed with non-monetary relief2626 (100%)7 (26.9%)
2Closed with explanation11 (100%)0 (0%)
Complaints over the Past Year