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Professional Recovery Management — Overview
D Overall
Professional Recovery Management is rated overall in the bottom 20th percentile based on 197 customer complaints.

Statistics

Number of Complaints197 (1 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer7.4%
Complaints Resolved in Customer's Favor97.9%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
20th
percentile

Contact Information

Not Available

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Professional Recovery Management — Summary

Professional Recovery Management is ranked 333rd out of 3,648 banks. That puts Professional Recovery Management in the bottom 19th percentile and gives them an overall grade of "D". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 197 complaints against Professional Recovery Management and 1,002,502 complaints total.

Of the 197 complaints again Professional Recovery Management, there have been 84 in the passed 18 months. Of those 84 complaints, 97.9% have been resolved in the customers favor, 7.4% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Professional Recovery Management is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.

Professional Recovery Management is rated "D-" in Debt Collection.

Click here to see Complete Professional Recovery Management Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Professional Recovery Management. Click here to see all complaints against Professional Recovery Management.

# Product Sub-Product Issue Count
1 Debt collection Medical debt Attempts to collect debt not owed 17
2 Debt collection Medical debt Written notification about debt 12
3 Debt collection Medical Cont'd attempts collect debt not owed 8
4 Debt collection Medical Disclosure verification of debt 7
5 Debt collection Medical debt Took or threatened to take negative or legal action 5
6 Debt collection I do not know Written notification about debt 4
7 Debt collection Medical debt False statements or representation 4
8 Debt collection Other debt Written notification about debt 4
9 Debt collection Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed 3
10 Debt collection Other (i.e. phone, health club, etc.) Disclosure verification of debt 3
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/professional-recovery-management