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Professional Recovery Management — Overview
D- Overall
Professional Recovery Management is rated overall in the bottom 19th percentile based on 209 customer complaints.

Statistics

Number of Complaints209 (1 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer5.4%
Complaints Resolved in Customer's Favor98.9%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
19th
percentile

Contact Information

Not Available

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Professional Recovery Management — Summary

Professional Recovery Management is ranked 343rd out of 3,688 banks. That puts Professional Recovery Management in the bottom 18th percentile and gives them an overall grade of "D-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 209 complaints against Professional Recovery Management and 1,058,614 complaints total.

Of the 209 complaints again Professional Recovery Management, there have been 58 in the passed 18 months. Of those 58 complaints, 98.9% have been resolved in the customers favor, 5.4% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Professional Recovery Management is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.

Professional Recovery Management is rated "D-" in Debt Collection.

Click here to see Complete Professional Recovery Management Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Professional Recovery Management. Click here to see all complaints against Professional Recovery Management.

# Product Sub-Product Issue Count
1 Debt collection Medical debt Attempts to collect debt not owed 16
2 Debt collection Medical debt Written notification about debt 11
3 Debt collection Medical debt Took or threatened to take negative or legal action 6
4 Debt collection I do not know Written notification about debt 5
5 Debt collection Medical debt False statements or representation 4
6 Debt collection Other debt Written notification about debt 4
7 Credit reporting Credit reporting Incorrect information on your report 2
8 Debt collection I do not know Attempts to collect debt not owed 2
9 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 2
10 Debt collection Other debt False statements or representation 1
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/professional-recovery-management