Provident Funding Associates BankRank.org
|Number of Complaints||349 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||4.1%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Of the 349 complaints again Provident Funding Associates, there have been 36 in the passed 18 months. Of those 36 complaints, 100.0% have been resolved in the customers favor, 4.1% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Below is the list of the top 9 complaint reasons against Provident Funding Associates. Click here to see all complaints against Provident Funding Associates.
|1||Mortgage||Conventional home mortgage||Trouble during payment process||18|
|2||Mortgage||Conventional home mortgage||Applying for a mortgage or refinancing an existing mortgage||4|
|3||Mortgage||Conventional home mortgage||Struggling to pay mortgage||4|
|4||Mortgage||Conventional fixed mortgage||Loan servicing, payments, escrow account||3|
|5||Mortgage||Other type of mortgage||Trouble during payment process||3|
|6||Mortgage||Conventional adjustable mortgage (ARM)||Loan servicing, payments, escrow account||1|
|7||Mortgage||Other type of mortgage||Struggling to pay mortgage||1|
|8||Mortgage||Other type of mortgage||Applying for a mortgage||1|
|9||Mortgage||Home equity loan or line of credit (HELOC)||Struggling to pay mortgage||1|