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Provident Funding Associates — Overview
Overall
Provident Funding Associates is not ranked because we do not have enough data. See how are ranks calculated.

Statistics

Number of Complaints349 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer4.1%
Complaints Resolved in Customer's Favor100.0%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
percentile

Contact Information

Not Available

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Provident Funding Associates — Summary

Of the 349 complaints again Provident Funding Associates, there have been 36 in the passed 18 months. Of those 36 complaints, 100.0% have been resolved in the customers favor, 4.1% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Most Recent Complaints

Below is the list of the top 9 complaint reasons against Provident Funding Associates. Click here to see all complaints against Provident Funding Associates.

# Product Sub-Product Issue Count
1 Mortgage Conventional home mortgage Trouble during payment process 18
2 Mortgage Conventional home mortgage Applying for a mortgage or refinancing an existing mortgage 4
3 Mortgage Conventional home mortgage Struggling to pay mortgage 4
4 Mortgage Conventional fixed mortgage Loan servicing, payments, escrow account 3
5 Mortgage Other type of mortgage Trouble during payment process 3
6 Mortgage Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account 1
7 Mortgage Other type of mortgage Struggling to pay mortgage 1
8 Mortgage Other type of mortgage Applying for a mortgage 1
9 Mortgage Home equity loan or line of credit (HELOC) Struggling to pay mortgage 1
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/provident-funding-associates