Grades are also broken down by the financial products offered be each institution. Prudent Law Group is rated "C" in Mortgages. Click on any of the financial products to see how Prudent Law Group compares.
Prudent Law Group has received 26 consumer complaints since July, 2012 – more than 79% of other banks.
Of those complaints, 3.8% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' Prudent Law Group meets the 60-day response deadline less frequently than 99.6% of other banks.
After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 0% of customers dispute Prudent Law Group's response to complaints — better than 99.1% of other companies.
Most of Prudent Law Group's customers complain about mortgages with the primary issue being "loan modification,collection,foreclosure."
|#||Financial Product||Sub-Product||Complaint Issue||Complaint Count|
|1||Mortgage||Other mortgage||Loan modification,collection,foreclosure||9|
|2||Mortgage||Conventional fixed mortgage||Loan modification,collection,foreclosure||8|
|3||Mortgage||Conventional fixed mortgage||Application, originator, mortgage broker||3|
|4||Mortgage||VA mortgage||Loan modification,collection,foreclosure||1|
|5||Mortgage||Other mortgage||Application, originator, mortgage broker||1|
|6||Mortgage||Conventional fixed mortgage||Credit decision / Underwriting||1|
|7||Mortgage||FHA mortgage||Loan servicing, payments, escrow account||1|
|8||Mortgage||Conventional fixed mortgage||Loan servicing, payments, escrow account||1|
|9||Mortgage||Conventional fixed mortgage||Settlement process and costs||1|
|10||Mortgage||FHA mortgage||Application, originator, mortgage broker||1|
|#||Company Response||Response Count||Timely Response Count||Disputed Count|
|1||Untimely response||26||0 (0%)||0 (0%)|
|2||Closed with explanation||1||1 (100%)||0 (0%)|