Quality Loan Service BankRank.org
|Number of Complaints||254 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||95.5%|
|Resolutions Disputed by Customer||6.0%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Quality Loan Service Corporation is ranked 262nd out of 3,688 banks. That puts Quality Loan Service in the bottom 37th percentile and gives them an overall grade of "C-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 254 complaints against Quality Loan Service and 1,058,614 complaints total.
Of the 254 complaints again Quality Loan Service, there have been 65 in the passed 18 months. Of those 65 complaints, 100.0% have been resolved in the customers favor, 6.0% have been disputed by the customer, and 95.5% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Quality Loan Service Corporation is graded in 0 categories of financial products they offer. The top 2 categories are Mortgage and Debt Collection.
Quality Loan Service Corporation is rated
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Below is the list of the top 10 complaint reasons against Quality Loan Service Corporation. Click here to see all complaints against Quality Loan Service.
|1||Mortgage||Conventional home mortgage||Struggling to pay mortgage||12|
|2||Debt collection||I do not know||Took or threatened to take negative or legal action||7|
|3||Mortgage||Other type of mortgage||Struggling to pay mortgage||6|
|4||Mortgage||Other mortgage||Loan modification,collection,foreclosure||5|
|5||Mortgage||Other type of mortgage||Trouble during payment process||5|
|6||Mortgage||FHA mortgage||Struggling to pay mortgage||3|
|7||Mortgage||Other type of mortgage||Closing on a mortgage||3|
|8||Debt collection||Mortgage debt||Took or threatened to take negative or legal action||3|
|9||Mortgage||Other mortgage||Loan servicing, payments, escrow account||2|
|10||Mortgage||Conventional adjustable mortgage (ARM)||Loan servicing, payments, escrow account||2|