Grades are also broken down by the financial products offered be each institution. Radius Global Solutions LLC is rated "B-" in Debt Collection. Click on any of the financial products to see how Radius Global Solutions LLC compares.
Radius Global Solutions LLC has received 45 consumer complaints since July, 2013 – more than 86% of other banks.
Of those complaints, 100% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' Radius Global Solutions LLC meets the 60-day response deadline more frequently than 66.2% of other banks.
After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 17.8% of customers dispute Radius Global Solutions LLC's response to complaints — better than 54.6% of other companies.
Most of Radius Global Solutions LLC's customers complain about debt collections with the primary issue being "cont'd attempts collect debt not owed."
|#||Financial Product||Sub-Product||Complaint Issue||Complaint Count|
|1||Debt collection||Cont'd attempts collect debt not owed||10|
|2||Debt collection||Other (phone, health club, etc.)||Cont'd attempts collect debt not owed||10|
|3||Student loan||Non-federal student loan||Dealing with my lender or servicer||6|
|4||Debt collection||Communication tactics||5|
|5||Debt collection||Medical||Cont'd attempts collect debt not owed||4|
|6||Debt collection||Non-federal student loan||False statements or representation||4|
|7||Debt collection||Medical||False statements or representation||3|
|8||Debt collection||Non-federal student loan||Disclosure verification of debt||3|
|9||Debt collection||Auto||Cont'd attempts collect debt not owed||2|
|10||Debt collection||Other (phone, health club, etc.)||Communication tactics||2|
|#||Company Response||Response Count||Timely Response Count||Disputed Count|
|1||Closed with explanation||86||85 (98.8%)||13 (15.1%)|
|2||In progress||5||5 (100%)||0 (0%)|
|3||Closed with monetary relief||1||1 (100%)||0 (0%)|
|4||Closed with non-monetary relief||1||1 (100%)||0 (0%)|