Real Time Resolutions BankRank.org
|Number of Complaints||556 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||99.4%|
|Resolutions Disputed by Customer||12.3%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Real Time Resolutions, Inc. is ranked 230th out of 3,672 banks. That puts Real Time Resolutions in the bottom 44rd percentile and gives them an overall grade of "C". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 556 complaints against Real Time Resolutions and 979,456 complaints total.
Of the 556 complaints again Real Time Resolutions, there have been 157 in the passed 18 months. Of those 157 complaints, 100.0% have been resolved in the customers favor, 12.3% have been disputed by the customer, and 99.4% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Real Time Resolutions, Inc. is graded in 2 categories of financial products they offer. The top 3 categories are Debt Collection, Mortgage and Credit Reporting.
Click here to see Complete Real Time Resolutions Report Card »
Below is the list of the top 10 complaint reasons against Real Time Resolutions, Inc.. Click here to see all complaints against Real Time Resolutions.
|1||Credit reporting||Credit reporting||Incorrect information on your report||12|
|2||Mortgage||Home equity loan or line of credit||Loan servicing, payments, escrow account||9|
|3||Debt collection||Mortgage debt||Attempts to collect debt not owed||8|
|4||Debt collection||Mortgage||Disclosure verification of debt||7|
|5||Debt collection||Other debt||Written notification about debt||7|
|6||Debt collection||I do not know||Cont'd attempts collect debt not owed||6|
|7||Debt collection||Mortgage debt||False statements or representation||5|
|8||Debt collection||Other (i.e. phone, health club, etc.)||Cont'd attempts collect debt not owed||5|
|9||Debt collection||Mortgage||Cont'd attempts collect debt not owed||5|
|10||Mortgage||Other type of mortgage||Struggling to pay mortgage||4|