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Real Time Resolutions, Inc. — Overview
C- Overall
Real Time Resolutions, Inc. is rated overall in the bottom 41st percentile based on 598 customer complaints.


Number of Complaints598 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner99.4%
Resolutions Disputed by Customer6.5%
Complaints Resolved in Customer's Favor100.0%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

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Real Time Resolutions, Inc. — Summary

Real Time Resolutions, Inc. is ranked 243rd out of 3,688 banks. That puts Real Time Resolutions in the bottom 42st percentile and gives them an overall grade of "C-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 598 complaints against Real Time Resolutions and 1,058,614 complaints total.

Of the 598 complaints again Real Time Resolutions, there have been 58 in the passed 18 months. Of those 58 complaints, 100.0% have been resolved in the customers favor, 6.5% have been disputed by the customer, and 99.4% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Real Time Resolutions, Inc. is graded in 2 categories of financial products they offer. The top 3 categories are Debt Collection, Mortgage and Credit Reporting.

Real Time Resolutions, Inc. is rated "C" in Debt Collection; and "B+" in Mortgage.

Click here to see Complete Real Time Resolutions Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Real Time Resolutions, Inc.. Click here to see all complaints against Real Time Resolutions.

# Product Sub-Product Issue Count
1 Credit reporting Credit reporting Incorrect information on your report 6
2 Debt collection Mortgage debt Attempts to collect debt not owed 5
3 Mortgage Home equity loan or line of credit (HELOC) Struggling to pay mortgage 5
4 Mortgage Home equity loan or line of credit (HELOC) Trouble during payment process 3
5 Mortgage Conventional home mortgage Trouble during payment process 3
6 Payday loan Installment loan Charged fees or interest you didn't expect 2
7 Debt collection Mortgage debt False statements or representation 2
8 Debt collection Other debt Took or threatened to take negative or legal action 2
9 Debt collection Other debt Written notification about debt 2
10 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 2
View all complaints »
Complaints by Product
Complaints Over Time - By Year
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