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Real Time Resolutions, Inc. — Overview
C Overall
Real Time Resolutions, Inc. is rated overall in the bottom 43nd percentile based on 564 customer complaints.


Number of Complaints564 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner99.4%
Resolutions Disputed by Customer11.9%
Complaints Resolved in Customer's Favor100.0%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

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Real Time Resolutions, Inc. — Summary

Real Time Resolutions, Inc. is ranked 233rd out of 3,648 banks. That puts Real Time Resolutions in the bottom 43rd percentile and gives them an overall grade of "C". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 564 complaints against Real Time Resolutions and 1,002,502 complaints total.

Of the 564 complaints again Real Time Resolutions, there have been 142 in the passed 18 months. Of those 142 complaints, 100.0% have been resolved in the customers favor, 11.9% have been disputed by the customer, and 99.4% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Real Time Resolutions, Inc. is graded in 2 categories of financial products they offer. The top 3 categories are Debt Collection, Mortgage and Credit Reporting.

Real Time Resolutions, Inc. is rated "C+" in Debt Collection; and "B-" in Mortgage.

Click here to see Complete Real Time Resolutions Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Real Time Resolutions, Inc.. Click here to see all complaints against Real Time Resolutions.

# Product Sub-Product Issue Count
1 Credit reporting Credit reporting Incorrect information on your report 13
2 Debt collection Mortgage debt Attempts to collect debt not owed 8
3 Debt collection Other debt Written notification about debt 8
4 Debt collection Mortgage Disclosure verification of debt 7
5 Debt collection I do not know Cont'd attempts collect debt not owed 6
6 Debt collection Mortgage debt False statements or representation 6
7 Mortgage Home equity loan or line of credit (HELOC) Struggling to pay mortgage 5
8 Mortgage Conventional home mortgage Struggling to pay mortgage 5
9 Mortgage Home equity loan or line of credit Loan servicing, payments, escrow account 4
10 Debt collection I do not know Disclosure verification of debt 4
View all complaints »
Complaints by Product
Complaints Over Time - By Year
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