Real Time Resolutions BankRank.org
|Number of Complaints||598 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||99.4%|
|Resolutions Disputed by Customer||6.5%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Real Time Resolutions, Inc. is ranked 243rd out of 3,688 banks. That puts Real Time Resolutions in the bottom 42st percentile and gives them an overall grade of "C-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 598 complaints against Real Time Resolutions and 1,058,614 complaints total.
Of the 598 complaints again Real Time Resolutions, there have been 73 in the passed 18 months. Of those 73 complaints, 100.0% have been resolved in the customers favor, 6.5% have been disputed by the customer, and 99.4% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Real Time Resolutions, Inc. is graded in 2 categories of financial products they offer. The top 3 categories are Debt Collection, Mortgage and Credit Reporting.
Click here to see Complete Real Time Resolutions Report Card »
Below is the list of the top 10 complaint reasons against Real Time Resolutions, Inc.. Click here to see all complaints against Real Time Resolutions.
|1||Credit reporting||Credit reporting||Incorrect information on your report||10|
|2||Debt collection||Mortgage debt||Attempts to collect debt not owed||7|
|3||Mortgage||Home equity loan or line of credit (HELOC)||Struggling to pay mortgage||6|
|4||Debt collection||Mortgage debt||False statements or representation||4|
|5||Mortgage||Conventional home mortgage||Trouble during payment process||3|
|6||Payday loan||Installment loan||Charged fees or interest you didn't expect||3|
|7||Mortgage||Conventional home mortgage||Struggling to pay mortgage||3|
|8||Mortgage||Home equity loan or line of credit (HELOC)||Trouble during payment process||3|
|9||Mortgage||Other type of mortgage||Trouble during payment process||2|
|10||Debt collection||Mortgage debt||Took or threatened to take negative or legal action||2|