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Receivables Performance Management, LLC — Overview
B Overall
Receivables Performance Management, LLC is rated overall in the top 68th percentile based on 1,208 customer complaints.

Statistics

Number of Complaints1,208 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner94.8%
Resolutions Disputed by Customer3.0%
Complaints Resolved in Customer's Favor100.0%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
68th
percentile

Contact Information

Not Available

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Receivables Performance Management, LLC — Summary

Receivables Performance Management, LLC is ranked 129th out of 3,688 banks. That puts Receivables Performance Management in the top 69th percentile and gives them an overall grade of "B". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 1,208 complaints against Receivables Performance Management and 1,058,614 complaints total.

Of the 1,208 complaints again Receivables Performance Management, there have been 425 in the passed 18 months. Of those 425 complaints, 100.0% have been resolved in the customers favor, 3.0% have been disputed by the customer, and 94.8% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Receivables Performance Management, LLC is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.

Receivables Performance Management, LLC is rated "B-" in Debt Collection.

Click here to see Complete Receivables Performance Management Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Receivables Performance Management, LLC. Click here to see all complaints against Receivables Performance Management.

# Product Sub-Product Issue Count
1 Debt collection Other debt Attempts to collect debt not owed 124
2 Debt collection Other debt Written notification about debt 65
3 Debt collection Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed 32
4 Debt collection Other debt False statements or representation 27
5 Credit reporting Credit reporting Incorrect information on your report 26
6 Debt collection Other debt Communication tactics 25
7 Debt collection I do not know Attempts to collect debt not owed 22
8 Debt collection I do not know Communication tactics 19
9 Debt collection I do not know Written notification about debt 14
10 Debt collection Other (i.e. phone, health club, etc.) Disclosure verification of debt 13
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/receivables-performance-management-llc