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Regions Financial Corporation — Overview
Regions Financial Corporation is rated overall in the bottom 19th percentile based on 3,235 customer complaints.


Number of Complaints3,235 (20 In Progress)
Complaints per $100K of Deposits105.25
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer5.6%
Complaints Resolved in Customer's Favor97.6%

Financial Report

EstablishedJanuary, 1928
FDIC Certificate #12368
Number of Branches1,483 (3 International)
Total Assets$123.3 Million
Total Deposits$99.0 Million
Total Equity Held$16.1 Million
Quarterly Net Income$0.4 Million

Contact Information

Cooperate Headquarters
1900 Fifth Avenue North
Birmingham, AL 35203


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Other Names and Websites
Other Names (or Trade Names)

† Directly as reported by the bank on Schedule RC-M of the FFIEC Call report, no system edits.

Regions Financial Corporation — Summary

Regions Financial Corporation is ranked 232nd out of 3,672 banks. That puts Regions in the bottom 43rd percentile and gives them an overall grade of "C". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 3,235 complaints against Regions and 979,456 complaints total.

Of the 3,235 complaints again Regions, there have been 806 in the passed 18 months. Of those 806 complaints, 97.6% have been resolved in the customers favor, 5.6% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely". Additionally, Regions has $99.0 million is customer deposits which means there are 105.25 complains per $100K in customer deposits.

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Regions Financial Corporation is graded in 4 categories of financial products they offer. The top 3 categories are Checking or Savings Account, Bank Account or Service and Mortgage.

Regions Financial Corporation is rated "C" in Checking or Savings Account; "A-" in Bank Account or Service; "C-" in Mortgage; and "B-" in Credit Card.

Click here to see Complete Regions Report Card »

Financial Summary

Regions was established and FDIC insured in January, 1928. Based on its asset concentration, this institution specializes in commercial lending. Regions Financial Corporation has $123.3 Million is assets (22nd overall) and holds $99.0 Million is customer deposits (20th overall).

Regions has 1,483 domestic offices and 3 foreign offices. Click here to see map of all offices.

Click here to see complete financial report or to see full history.

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Regions Financial Corporation. Click here to see all complaints against Regions.

# Product Sub-Product Issue Count
1 Checking or savings account Checking account Managing an account 118
2 Bank account or service Checking account Account opening, closing, or management 64
3 Checking or savings account Checking account Problem caused by your funds being low 46
4 Bank account or service Checking account Problems caused by my funds being low 44
5 Bank account or service Checking account Deposits and withdrawals 42
6 Checking or savings account Other banking product or service Managing an account 25
7 Bank account or service Other bank product/service Account opening, closing, or management 23
8 Credit reporting Credit reporting Incorrect information on your report 20
9 Checking or savings account Checking account Opening an account 20
10 Checking or savings account Checking account Problem with a lender or other company charging your account 19
View all complaints »
Complaints by Product
Complaints Over Time - By Year
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