|Number of Complaints||3,381 (22 In Progress)|
|Complaints per $100K of Deposits||110.00|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||3.2%|
|Complaints Resolved in Customer's Favor||97.3%|
|FDIC Certificate #|
|Number of Branches||1,493 (3 International)|
|Total Assets||$121.9 Million|
|Total Deposits||$98.5 Million|
|Total Equity Held||$16.1 Million|
|Quarterly Net Income||$0.4 Million|
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|Other Names (or Trade Names)|
|Deposit Accepted Websites|
† Directly as reported by the bank on Schedule RC-M of the FFIEC Call report, no system edits.
Regions Financial Corporation is ranked 303rd out of 3,688 banks. That puts Regions in the bottom 27th percentile and gives them an overall grade of "D+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 3,381 complaints against Regions and 1,058,614 complaints total.
Of the 3,381 complaints again Regions, there have been 528 in the passed 18 months. Of those 528 complaints, 97.3% have been resolved in the customers favor, 3.2% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely". Additionally, Regions has $98.5 million is customer deposits which means there are 110.00 complains per $100K in customer deposits.
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Regions Financial Corporation is graded in 4 categories of financial products they offer. The top 3 categories are Checking or Savings Account, Bank Account or Service and Mortgage.
Click here to see Complete Regions Report Card »
Regions was established and FDIC insured in January, 1928. Based on its asset concentration, this institution specializes in commercial lending. Regions Financial Corporation has $121.9 Million is assets (23rd overall) and holds $98.5 Million is customer deposits (21st overall).
Regions has 1,489 domestic offices and 3 foreign offices. Click here to see map of all offices.
Below is the list of the top 10 complaint reasons against Regions Financial Corporation. Click here to see all complaints against Regions.
|1||Checking or savings account||Checking account||Managing an account||135|
|2||Checking or savings account||Checking account||Problem caused by your funds being low||53|
|3||Checking or savings account||Other banking product or service||Managing an account||28|
|4||Checking or savings account||Checking account||Opening an account||20|
|5||Credit reporting||Credit reporting||Incorrect information on your report||20|
|6||Checking or savings account||Checking account||Problem with a lender or other company charging your account||19|
|7||Credit card||General-purpose credit card or charge card||Problem with a purchase shown on your statement||18|
|8||Checking or savings account||Checking account||Closing an account||17|
|9||Mortgage||Home equity loan or line of credit (HELOC)||Trouble during payment process||15|
|10||Mortgage||Conventional home mortgage||Trouble during payment process||11|