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Residentcollect, Inc. — Overview
D- Overall
Residentcollect, Inc. is rated overall in the bottom 13th percentile based on 181 customer complaints.


Number of Complaints181 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer6.7%
Complaints Resolved in Customer's Favor98.7%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

Not Available

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Residentcollect, Inc. — Summary

Residentcollect, Inc. is ranked 368th out of 3,688 banks. That puts Residentcollect in the bottom 12th percentile and gives them an overall grade of "D-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 181 complaints against Residentcollect and 1,058,614 complaints total.

Of the 181 complaints again Residentcollect, there have been 19 in the passed 18 months. Of those 19 complaints, 98.7% have been resolved in the customers favor, 6.7% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Residentcollect, Inc. is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.

Residentcollect, Inc. is rated "D-" in Debt Collection.

Click here to see Complete Residentcollect Report Card »

Most Recent Complaints

Below is the list of the top 6 complaint reasons against Residentcollect, Inc.. Click here to see all complaints against Residentcollect.

# Product Sub-Product Issue Count
1 Debt collection Other debt Attempts to collect debt not owed 9
2 Debt collection Other debt False statements or representation 5
3 Debt collection Other debt Written notification about debt 2
4 Debt collection Other debt Took or threatened to take negative or legal action 1
5 Debt collection Other debt Communication tactics 1
6 Credit reporting Other personal consumer report Incorrect information on your report 1
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Complaints by Product
Complaints Over Time - By Year
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