Resurgent Capital Services L.p. BankRank.org
|Number of Complaints||3,382 (5 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||2.1%|
|Complaints Resolved in Customer's Favor||99.6%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Resurgent Capital Services L.p. is ranked 167th out of 3,688 banks. That puts Resurgent Capital Services L.p. in the top 60th percentile and gives them an overall grade of "C+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 3,382 complaints against Resurgent Capital Services L.p. and 1,058,614 complaints total.
Of the 3,382 complaints again Resurgent Capital Services L.p., there have been 1,410 in the passed 18 months. Of those 1,410 complaints, 99.6% have been resolved in the customers favor, 2.1% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Resurgent Capital Services L.p. is graded in 2 categories of financial products they offer. The top 3 categories are Debt Collection, Credit Reporting and Credit Card.
Click here to see Complete Resurgent Capital Services L.p. Report Card »
Below is the list of the top 10 complaint reasons against Resurgent Capital Services L.p.. Click here to see all complaints against Resurgent Capital Services L.p..
|1||Debt collection||Credit card debt||Attempts to collect debt not owed||218|
|2||Debt collection||Credit card debt||Written notification about debt||136|
|3||Credit reporting||Credit reporting||Incorrect information on your report||131|
|4||Debt collection||I do not know||Attempts to collect debt not owed||114|
|5||Debt collection||Other debt||Written notification about debt||111|
|6||Debt collection||Other debt||Attempts to collect debt not owed||109|
|7||Debt collection||I do not know||Written notification about debt||64|
|8||Debt collection||Credit card debt||Took or threatened to take negative or legal action||58|
|9||Credit reporting||Credit reporting||Problem with a credit reporting company's investigation into an existing problem||42|
|10||Debt collection||Other (i.e. phone, health club, etc.)||Cont'd attempts collect debt not owed||40|