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Retrieval-Masters Creditors Bureau, Inc. — Overview
C Overall
Retrieval-Masters Creditors Bureau, Inc. is rated overall in the bottom 50th percentile based on 583 customer complaints.


Number of Complaints583 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner99.4%
Resolutions Disputed by Customer8.3%
Complaints Resolved in Customer's Favor100.0%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

Not Available

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Retrieval-Masters Creditors Bureau, Inc. — Summary

Retrieval-Masters Creditors Bureau, Inc. is ranked 206th out of 3,648 banks. That puts Retrieval-Masters Creditors Bureau in the bottom 50th percentile and gives them an overall grade of "C". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 583 complaints against Retrieval-Masters Creditors Bureau and 1,002,502 complaints total.

Of the 583 complaints again Retrieval-Masters Creditors Bureau, there have been 152 in the passed 18 months. Of those 152 complaints, 100.0% have been resolved in the customers favor, 8.3% have been disputed by the customer, and 99.4% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Retrieval-Masters Creditors Bureau, Inc. is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.

Retrieval-Masters Creditors Bureau, Inc. is rated "C" in Debt Collection.

Click here to see Complete Retrieval-Masters Creditors Bureau Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Retrieval-Masters Creditors Bureau, Inc.. Click here to see all complaints against Retrieval-Masters Creditors Bureau.

# Product Sub-Product Issue Count
1 Debt collection Medical debt Attempts to collect debt not owed 34
2 Debt collection Medical debt Written notification about debt 20
3 Debt collection Medical Cont'd attempts collect debt not owed 18
4 Debt collection Medical Disclosure verification of debt 8
5 Debt collection Medical Communication tactics 8
6 Debt collection Medical debt Communication tactics 7
7 Debt collection Other (i.e. phone, health club, etc.) Disclosure verification of debt 6
8 Debt collection Medical debt False statements or representation 6
9 Debt collection Medical Improper contact or sharing of info 5
10 Debt collection Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed 5
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Complaints by Product
Complaints Over Time - By Year
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