Retrieval-Masters Creditors Bureau BankRank.org
|Number of Complaints||583 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||99.4%|
|Resolutions Disputed by Customer||8.3%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Retrieval-Masters Creditors Bureau, Inc. is ranked 206th out of 3,648 banks. That puts Retrieval-Masters Creditors Bureau in the bottom 50th percentile and gives them an overall grade of "C". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 583 complaints against Retrieval-Masters Creditors Bureau and 1,002,502 complaints total.
Of the 583 complaints again Retrieval-Masters Creditors Bureau, there have been 152 in the passed 18 months. Of those 152 complaints, 100.0% have been resolved in the customers favor, 8.3% have been disputed by the customer, and 99.4% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Retrieval-Masters Creditors Bureau, Inc. is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.
Retrieval-Masters Creditors Bureau, Inc. is rated "C" in Debt Collection.
Click here to see Complete Retrieval-Masters Creditors Bureau Report Card »
Below is the list of the top 10 complaint reasons against Retrieval-Masters Creditors Bureau, Inc.. Click here to see all complaints against Retrieval-Masters Creditors Bureau.
|1||Debt collection||Medical debt||Attempts to collect debt not owed||34|
|2||Debt collection||Medical debt||Written notification about debt||20|
|3||Debt collection||Medical||Cont'd attempts collect debt not owed||18|
|4||Debt collection||Medical||Disclosure verification of debt||8|
|5||Debt collection||Medical||Communication tactics||8|
|6||Debt collection||Medical debt||Communication tactics||7|
|7||Debt collection||Other (i.e. phone, health club, etc.)||Disclosure verification of debt||6|
|8||Debt collection||Medical debt||False statements or representation||6|
|9||Debt collection||Medical||Improper contact or sharing of info||5|
|10||Debt collection||Other (i.e. phone, health club, etc.)||Cont'd attempts collect debt not owed||5|