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Retrieval-Masters Creditors Bureau, Inc. — Overview
C Overall
Retrieval-Masters Creditors Bureau, Inc. is rated overall in the bottom 44rd percentile based on 608 customer complaints.


Number of Complaints608 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner98.8%
Resolutions Disputed by Customer5.5%
Complaints Resolved in Customer's Favor100.0%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

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Retrieval-Masters Creditors Bureau, Inc. — Summary

Retrieval-Masters Creditors Bureau, Inc. is ranked 231st out of 3,688 banks. That puts Retrieval-Masters Creditors Bureau in the bottom 45th percentile and gives them an overall grade of "C". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 608 complaints against Retrieval-Masters Creditors Bureau and 1,058,614 complaints total.

Of the 608 complaints again Retrieval-Masters Creditors Bureau, there have been 56 in the passed 18 months. Of those 56 complaints, 100.0% have been resolved in the customers favor, 5.5% have been disputed by the customer, and 98.8% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Retrieval-Masters Creditors Bureau, Inc. is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.

Retrieval-Masters Creditors Bureau, Inc. is rated "C-" in Debt Collection.

Click here to see Complete Retrieval-Masters Creditors Bureau Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Retrieval-Masters Creditors Bureau, Inc.. Click here to see all complaints against Retrieval-Masters Creditors Bureau.

# Product Sub-Product Issue Count
1 Debt collection Medical debt Attempts to collect debt not owed 21
2 Debt collection Medical debt Written notification about debt 8
3 Credit reporting Credit reporting Incorrect information on your report 7
4 Debt collection Medical debt Communication tactics 3
5 Debt collection I do not know Written notification about debt 3
6 Debt collection Credit card debt Written notification about debt 3
7 Debt collection Medical debt Took or threatened to take negative or legal action 2
8 Debt collection Other debt Attempts to collect debt not owed 2
9 Debt collection Medical debt Threatened to contact someone or share information improperly 1
10 Debt collection I do not know Communication tactics 1
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Complaints by Product
Complaints Over Time - By Year
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