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Reverse Mortgage Solutions, Inc. — Overview
D- Overall
Reverse Mortgage Solutions, Inc. is rated overall in the bottom 17th percentile based on 372 customer complaints.

Statistics

Number of Complaints372 (1 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner99.0%
Resolutions Disputed by Customer7.0%
Complaints Resolved in Customer's Favor99.0%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
17th
percentile

Contact Information

Not Available

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Reverse Mortgage Solutions, Inc. — Summary

Reverse Mortgage Solutions, Inc. is ranked 344th out of 3,648 banks. That puts Reverse Mortgage Solutions in the bottom 16th percentile and gives them an overall grade of "D-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 372 complaints against Reverse Mortgage Solutions and 1,002,502 complaints total.

Of the 372 complaints again Reverse Mortgage Solutions, there have been 93 in the passed 18 months. Of those 93 complaints, 99.0% have been resolved in the customers favor, 7.0% have been disputed by the customer, and 99.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Reverse Mortgage Solutions, Inc. is graded in 1 category of financial products they offer. The top 3 categories are Mortgage, Debt Collection and Checking or Savings Account.

Reverse Mortgage Solutions, Inc. is rated "C-" in Mortgage.

Click here to see Complete Reverse Mortgage Solutions Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Reverse Mortgage Solutions, Inc.. Click here to see all complaints against Reverse Mortgage Solutions.

# Product Sub-Product Issue Count
1 Mortgage Reverse mortgage Trouble during payment process 25
2 Mortgage Reverse mortgage Struggling to pay mortgage 16
3 Mortgage Reverse mortgage Loan servicing, payments, escrow account 15
4 Mortgage Reverse mortgage Closing on a mortgage 8
5 Mortgage Reverse mortgage Application, originator, mortgage broker 7
6 Mortgage Reverse mortgage Settlement process and costs 5
7 Mortgage Reverse mortgage Loan modification,collection,foreclosure 4
8 Mortgage Reverse mortgage Applying for a mortgage or refinancing an existing mortgage 3
9 Checking or savings account Other banking product or service Managing an account 1
10 Mortgage Other mortgage Other 1
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/reverse-mortgage-solutions-inc