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Reverse Mortgage Solutions, Inc. — Overview
D+ Overall
Reverse Mortgage Solutions, Inc. is rated overall in the bottom 30th percentile based on 368 customer complaints.


Number of Complaints368 (1 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer8.8%
Complaints Resolved in Customer's Favor99.1%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

Not Available

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Reverse Mortgage Solutions, Inc. — Summary

Reverse Mortgage Solutions, Inc. is ranked 290th out of 3,672 banks. That puts Reverse Mortgage Solutions in the bottom 29th percentile and gives them an overall grade of "D+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 368 complaints against Reverse Mortgage Solutions and 979,456 complaints total.

Of the 368 complaints again Reverse Mortgage Solutions, there have been 105 in the passed 18 months. Of those 105 complaints, 99.1% have been resolved in the customers favor, 8.8% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Reverse Mortgage Solutions, Inc. is graded in 1 category of financial products they offer. The top 3 categories are Mortgage, Debt Collection and Checking or Savings Account.

Reverse Mortgage Solutions, Inc. is rated "C+" in Mortgage.

Click here to see Complete Reverse Mortgage Solutions Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Reverse Mortgage Solutions, Inc.. Click here to see all complaints against Reverse Mortgage Solutions.

# Product Sub-Product Issue Count
1 Mortgage Reverse mortgage Trouble during payment process 23
2 Mortgage Reverse mortgage Loan servicing, payments, escrow account 18
3 Mortgage Reverse mortgage Struggling to pay mortgage 14
4 Mortgage Reverse mortgage Loan modification,collection,foreclosure 10
5 Mortgage Reverse mortgage Closing on a mortgage 8
6 Mortgage Reverse mortgage Application, originator, mortgage broker 8
7 Mortgage Reverse mortgage Settlement process and costs 6
8 Mortgage Other mortgage Loan modification,collection,foreclosure 3
9 Mortgage Reverse mortgage Applying for a mortgage or refinancing an existing mortgage 3
10 Mortgage Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure 1
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Complaints by Product
Complaints Over Time - By Year
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