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Reverse Mortgage Solutions, Inc. — Overview
F Overall
Reverse Mortgage Solutions, Inc. is rated overall in the bottom 4rd percentile based on 386 customer complaints.

Statistics

Number of Complaints386 (3 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner98.0%
Resolutions Disputed by Customer4.9%
Complaints Resolved in Customer's Favor97.1%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
4rd
percentile

Contact Information

Not Available

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Reverse Mortgage Solutions, Inc. — Summary

Reverse Mortgage Solutions, Inc. is ranked 404th out of 3,688 banks. That puts Reverse Mortgage Solutions in the bottom 3rd percentile and gives them an overall grade of "F". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 386 complaints against Reverse Mortgage Solutions and 1,058,614 complaints total.

Of the 386 complaints again Reverse Mortgage Solutions, there have been 58 in the passed 18 months. Of those 58 complaints, 97.1% have been resolved in the customers favor, 4.9% have been disputed by the customer, and 98.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Reverse Mortgage Solutions, Inc. is graded in 1 category of financial products they offer. The top 3 categories are Mortgage, Debt Collection and Checking or Savings Account.

Reverse Mortgage Solutions, Inc. is rated "F" in Mortgage.

Click here to see Complete Reverse Mortgage Solutions Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Reverse Mortgage Solutions, Inc.. Click here to see all complaints against Reverse Mortgage Solutions.

# Product Sub-Product Issue Count
1 Mortgage Reverse mortgage Trouble during payment process 28
2 Mortgage Reverse mortgage Struggling to pay mortgage 17
3 Mortgage Reverse mortgage Closing on a mortgage 5
4 Mortgage Reverse mortgage Applying for a mortgage or refinancing an existing mortgage 2
5 Debt collection Mortgage debt Attempts to collect debt not owed 1
6 Checking or savings account Other banking product or service Managing an account 1
7 Mortgage Other type of mortgage Struggling to pay mortgage 1
8 Mortgage Other type of mortgage Trouble during payment process 1
9 Mortgage Conventional home mortgage Struggling to pay mortgage 1
10 Debt collection Mortgage debt False statements or representation 1
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/reverse-mortgage-solutions-inc