|Number of Complaints||93 (2 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||77.8%|
|Resolutions Disputed by Customer||0.0%|
|Complaints Resolved in Customer's Favor||95.6%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Of the 93 complaints again Ria, there have been 41 in the passed 18 months. Of those 41 complaints, 95.6% have been resolved in the customers favor, 0.0% have been disputed by the customer, and 77.8% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Below is the list of the top 10 complaint reasons against Ria Financial. Click here to see all complaints against Ria.
|1||Money transfers||International money transfer||Other transaction problem||9|
|2||Money transfers||International money transfer||Money was not available when promised||8|
|3||Money transfers||Domestic (US) money transfer||Fraud or scam||7|
|4||Money transfers||Domestic (US) money transfer||Money was not available when promised||5|
|5||Money transfers||Domestic (US) money transfer||Other transaction problem||3|
|6||Money transfers||International money transfer||Confusing or missing disclosures||2|
|7||Money transfers||Domestic (US) money transfer||Other transaction issues||1|
|8||Money transfers||Foreign currency exchange||Incorrect exchange rate||1|
|9||Money transfers||Foreign currency exchange||Fraud or scam||1|
|10||Money transfers||International money transfer||Fraud or scam||1|