|Number of Complaints||190 (7 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||48.3%|
|Resolutions Disputed by Customer||1.7%|
|Complaints Resolved in Customer's Favor||88.5%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Riverwalk Financial Corporation is ranked 283rd out of 3,648 banks. That puts Riverwalk in the bottom 31th percentile and gives them an overall grade of "D+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 190 complaints against Riverwalk and 1,002,502 complaints total.
Of the 190 complaints again Riverwalk, there have been 174 in the passed 18 months. Of those 174 complaints, 88.5% have been resolved in the customers favor, 1.7% have been disputed by the customer, and 48.3% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Riverwalk Financial Corporation is graded in 1 category of financial products they offer. The top 3 categories are Debt Collection, Credit Reporting and Overall.
Riverwalk Financial Corporation is rated "D" in Debt Collection.
Click here to see Complete Riverwalk Report Card »
Below is the list of the top 10 complaint reasons against Riverwalk Financial Corporation. Click here to see all complaints against Riverwalk.
|1||Credit reporting||Credit reporting||Incorrect information on your report||15|
|2||Debt collection||I do not know||Attempts to collect debt not owed||15|
|3||Debt collection||Auto debt||Attempts to collect debt not owed||14|
|4||Debt collection||I do not know||Cont'd attempts collect debt not owed||10|
|5||Debt collection||I do not know||Written notification about debt||10|
|6||Debt collection||Auto debt||Written notification about debt||9|
|7||Credit reporting||Credit reporting||Problem with a credit reporting company's investigation into an existing problem||7|
|8||Debt collection||Auto debt||False statements or representation||7|
|9||Debt collection||I do not know||Disclosure verification of debt||6|
|10||Debt collection||Other debt||Written notification about debt||6|