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Riverwalk Financial Corporation — Overview
D+ Overall
Riverwalk Financial Corporation is rated overall in the bottom 31th percentile based on 190 customer complaints.

Statistics

Number of Complaints190 (7 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner48.3%
Resolutions Disputed by Customer1.7%
Complaints Resolved in Customer's Favor88.5%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
31th
percentile

Contact Information

Not Available

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Riverwalk Financial Corporation — Summary

Riverwalk Financial Corporation is ranked 283rd out of 3,648 banks. That puts Riverwalk in the bottom 31th percentile and gives them an overall grade of "D+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 190 complaints against Riverwalk and 1,002,502 complaints total.

Of the 190 complaints again Riverwalk, there have been 174 in the passed 18 months. Of those 174 complaints, 88.5% have been resolved in the customers favor, 1.7% have been disputed by the customer, and 48.3% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Riverwalk Financial Corporation is graded in 1 category of financial products they offer. The top 3 categories are Debt Collection, Credit Reporting and Overall.

Riverwalk Financial Corporation is rated "D" in Debt Collection.

Click here to see Complete Riverwalk Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Riverwalk Financial Corporation. Click here to see all complaints against Riverwalk.

# Product Sub-Product Issue Count
1 Credit reporting Credit reporting Incorrect information on your report 15
2 Debt collection I do not know Attempts to collect debt not owed 15
3 Debt collection Auto debt Attempts to collect debt not owed 14
4 Debt collection I do not know Cont'd attempts collect debt not owed 10
5 Debt collection I do not know Written notification about debt 10
6 Debt collection Auto debt Written notification about debt 9
7 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 7
8 Debt collection Auto debt False statements or representation 7
9 Debt collection I do not know Disclosure verification of debt 6
10 Debt collection Other debt Written notification about debt 6
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/riverwalk-financial-corporation