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Riverwalk Financial Corporation — Overview
D Overall
Riverwalk Financial Corporation is rated overall in the bottom 27th percentile based on 259 customer complaints.

Statistics

Number of Complaints259 (8 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner63.8%
Resolutions Disputed by Customer0.8%
Complaints Resolved in Customer's Favor91.9%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
27th
percentile

Contact Information

Not Available

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Riverwalk Financial Corporation — Summary

Riverwalk Financial Corporation is ranked 311th out of 3,688 banks. That puts Riverwalk in the bottom 25th percentile and gives them an overall grade of "D". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 259 complaints against Riverwalk and 1,058,614 complaints total.

Of the 259 complaints again Riverwalk, there have been 218 in the passed 18 months. Of those 218 complaints, 91.9% have been resolved in the customers favor, 0.8% have been disputed by the customer, and 63.8% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Riverwalk Financial Corporation is graded in 1 category of financial products they offer. The top 3 categories are Debt Collection, Credit Reporting and Overall.

Riverwalk Financial Corporation is rated "D" in Debt Collection.

Click here to see Complete Riverwalk Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Riverwalk Financial Corporation. Click here to see all complaints against Riverwalk.

# Product Sub-Product Issue Count
1 Credit reporting Credit reporting Incorrect information on your report 27
2 Debt collection I do not know Attempts to collect debt not owed 22
3 Debt collection I do not know Written notification about debt 18
4 Debt collection Auto debt Attempts to collect debt not owed 17
5 Debt collection Auto debt Written notification about debt 13
6 Debt collection Auto debt Took or threatened to take negative or legal action 11
7 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 9
8 Debt collection Auto debt False statements or representation 9
9 Debt collection Other debt Written notification about debt 8
10 Debt collection Credit card debt Attempts to collect debt not owed 7
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/riverwalk-financial-corporation