RJM Acquisitions LLC

Report Card
A-
Overall Grade
B
Debt Collection Grade
RJM Acquisitions LLC is rated overall in the top 88 percentile (out of 100) based on 149 customer complaints.

Statistics

Complaints Currently In-Progress
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100%
Resolutions Disputed by Customer12.8%
Average Time Until ResolutionUnknown

Financial Report

Owner CorporationNot Listed
EstablishedNot Listed
FDIC InsuredNot Insured
FDIC Certificate #
Number of BranchesUnknown
Total AssetsUnknown
Total DepositsUnknown
Total EquityUnknown
Quartarly Net IncomeUnknown

Contact Information

Corporate Headquarters
Not Listed
Website
Not Listed
Data Summary
RJM Acquisitions LLC logo

Grade Summary

Overall, RJM Acquisitions LLC received a grade of "A-" based on how quickly the company responded to complaints, how often customers disputed their final resolution, and how many complaints were recieved per customer.

Grades are also broken down by the financial products offered be each institution. RJM Acquisitions LLC is rated "B" in Debt Collection. Click on any of the financial products to see how RJM Acquisitions LLC compares.

Overview

RJM Acquisitions LLC has received 149 consumer complaints since March, 2013 – more than 94% of other banks.

Of those complaints, 100% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' RJM Acquisitions LLC meets the 60-day response deadline more frequently than 91.3% of other banks.

After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 12.8% of customers dispute RJM Acquisitions LLC's response to complaints — better than 75.5% of other companies.

Most of RJM Acquisitions LLC's customers complain about debt collections with the primary issue being "cont'd attempts collect debt not owed."

Complaints by Product
Complaints by State
Complaints Against RJM Acquisitions LLC
#Financial ProductSub-ProductComplaint IssueComplaint Count
1Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owed39
2Debt collectionCont'd attempts collect debt not owed21
3Debt collectionDisclosure verification of debt13
4Debt collectionOther (phone, health club, etc.)Disclosure verification of debt12
5Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owed9
6Debt collectionOther (phone, health club, etc.)False statements or representation7
7Debt collectionCredit cardCont'd attempts collect debt not owed6
8Debt collectionCredit cardCont'd attempts collect debt not owed5
9Debt collectionOther (phone, health club, etc.)Disclosure verification of debt5
10Debt collectionOther (phone, health club, etc.)Improper contact or sharing of info4
Responses From RJM Acquisitions LLC
#Company ResponseResponse CountTimely Response CountDisputed Count
1Closed with explanation163163 (100%)20 (12.3%)
2Untimely response40 (0%)0 (0%)
Complaints over the Past Year