RMP Group Inc.

Report Card
C-
Overall Grade
C-
Debt Collection Grade
RMP Group Inc. is rated overall in the bottom 20 percentile (out of 100) based on 63 customer complaints.

Statistics

Complaints Currently In-Progress1
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner95.2%
Resolutions Disputed by Customer20.6%
Average Time Until Resolution35 days

Financial Report

Owner CorporationNot Listed
EstablishedNot Listed
FDIC InsuredNot Insured
FDIC Certificate #
Number of BranchesUnknown
Total AssetsUnknown
Total DepositsUnknown
Total EquityUnknown
Quartarly Net IncomeUnknown

Contact Information

Corporate Headquarters
Not Listed
Website
Not Listed
Data Summary
RMP Group Inc. logo

Grade Summary

Overall, RMP Group Inc. received a grade of "C-" based on how quickly the company responded to complaints, how often customers disputed their final resolution, and how many complaints were recieved per customer.

Grades are also broken down by the financial products offered be each institution. RMP Group Inc. is rated "C-" in Debt Collection. Click on any of the financial products to see how RMP Group Inc. compares.

Overview

RMP Group Inc. has received 63 consumer complaints since February, 2013 – more than 89% of other banks.

Of those complaints, 95.2% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' RMP Group Inc. meets the 60-day response deadline less frequently than 68.1% of other banks.

After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 20.6% of customers dispute RMP Group Inc.'s response to complaints — worse than 59.8% of other companies.

Most of RMP Group Inc.'s customers complain about debt collections with the primary issue being "disclosure verification of debt."

Complaints by Product
Complaints by State
Complaints Against RMP Group Inc.
#Financial ProductSub-ProductComplaint IssueComplaint Count
1Debt collectionMedicalDisclosure verification of debt20
2Debt collectionMedicalCont'd attempts collect debt not owed14
3Debt collectionMedicalCont'd attempts collect debt not owed9
4Debt collectionMedicalFalse statements or representation7
5Debt collectionMedicalDisclosure verification of debt7
6Debt collectionDisclosure verification of debt5
7Debt collectionCont'd attempts collect debt not owed4
8Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owed3
9Credit reportingIncorrect information on credit report3
10Debt collectionMedicalImproper contact or sharing of info3
Responses From RMP Group Inc.
#Company ResponseResponse CountTimely Response CountDisputed Count
1Closed with explanation9489 (94.7%)22 (23.4%)
2Closed55 (100%)3 (60%)
Complaints over the Past Year