Grades are also broken down by the financial products offered be each institution. RMP Group Inc. is rated "C-" in Debt Collection. Click on any of the financial products to see how RMP Group Inc. compares.
RMP Group Inc. has received 63 consumer complaints since February, 2013 – more than 89% of other banks.
Of those complaints, 95.2% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' RMP Group Inc. meets the 60-day response deadline less frequently than 68.1% of other banks.
After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 20.6% of customers dispute RMP Group Inc.'s response to complaints — worse than 59.8% of other companies.
Most of RMP Group Inc.'s customers complain about debt collections with the primary issue being "disclosure verification of debt."
|#||Financial Product||Sub-Product||Complaint Issue||Complaint Count|
|1||Debt collection||Medical||Disclosure verification of debt||20|
|2||Debt collection||Medical||Cont'd attempts collect debt not owed||14|
|3||Debt collection||Medical||Cont'd attempts collect debt not owed||9|
|4||Debt collection||Medical||False statements or representation||7|
|5||Debt collection||Medical||Disclosure verification of debt||7|
|6||Debt collection||Disclosure verification of debt||5|
|7||Debt collection||Cont'd attempts collect debt not owed||4|
|8||Debt collection||Other (phone, health club, etc.)||Cont'd attempts collect debt not owed||3|
|9||Credit reporting||Incorrect information on credit report||3|
|10||Debt collection||Medical||Improper contact or sharing of info||3|
|#||Company Response||Response Count||Timely Response Count||Disputed Count|
|1||Closed with explanation||94||89 (94.7%)||22 (23.4%)|
|2||Closed||5||5 (100%)||3 (60%)|