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Roundpoint Mortgage Servicing Corporation — Report Card
D Overall
Based on 406 "Overall" complaints:
99.01% Timely (38th percentile)
98.77% Resolved in Customers Favor (29th percentile)
96.55% Timely (45th percentile)
C #1: Mortgage
Based on 387 "Mortgage" complaints:
98.97% Timely (27th percentile)
98.71% Resolved in Customers Favor (49th percentile)
96.64% Timely (69th percentile)

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Source: https://www.bankrank.org/banks/roundpoint-mortgage-servicing-corporation/report-card