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Rushmore Loan Management Services LLC — Overview
D Overall
Rushmore Loan Management Services LLC is rated overall in the bottom 26th percentile based on 1,435 customer complaints.

Statistics

Number of Complaints1,435 (1 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner99.8%
Resolutions Disputed by Customer4.0%
Complaints Resolved in Customer's Favor99.8%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
26th
percentile

Contact Information

Not Available

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Rushmore Loan Management Services LLC — Summary

Rushmore Loan Management Services LLC is ranked 313th out of 3,688 banks. That puts Rushmore Loan Management Services in the bottom 25th percentile and gives them an overall grade of "D". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 1,435 complaints against Rushmore Loan Management Services and 1,058,614 complaints total.

Of the 1,435 complaints again Rushmore Loan Management Services, there have been 444 in the passed 18 months. Of those 444 complaints, 99.8% have been resolved in the customers favor, 4.0% have been disputed by the customer, and 99.8% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Rushmore Loan Management Services LLC is graded in 1 category of financial products they offer. The top 3 categories are Mortgage, Debt Collection and Credit Reporting.

Rushmore Loan Management Services LLC is rated "B-" in Mortgage.

Click here to see Complete Rushmore Loan Management Services Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Rushmore Loan Management Services LLC. Click here to see all complaints against Rushmore Loan Management Services.

# Product Sub-Product Issue Count
1 Mortgage Conventional home mortgage Struggling to pay mortgage 163
2 Mortgage Conventional home mortgage Trouble during payment process 119
3 Mortgage Other type of mortgage Struggling to pay mortgage 52
4 Mortgage Other type of mortgage Trouble during payment process 23
5 Mortgage FHA mortgage Struggling to pay mortgage 16
6 Credit reporting Credit reporting Incorrect information on your report 11
7 Mortgage Conventional home mortgage Closing on a mortgage 10
8 Debt collection Mortgage debt Written notification about debt 8
9 Mortgage FHA mortgage Trouble during payment process 7
10 Debt collection Mortgage debt Attempts to collect debt not owed 5
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/rushmore-loan-management-services-llc