Rushmore Loan Management Services BankRank.org
|Number of Complaints||1,333 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||99.7%|
|Resolutions Disputed by Customer||6.8%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Rushmore Loan Management Services LLC is ranked 170th out of 3,648 banks. That puts Rushmore Loan Management Services in the top 58th percentile and gives them an overall grade of "C+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 1,333 complaints against Rushmore Loan Management Services and 1,002,502 complaints total.
Of the 1,333 complaints again Rushmore Loan Management Services, there have been 559 in the passed 18 months. Of those 559 complaints, 100.0% have been resolved in the customers favor, 6.8% have been disputed by the customer, and 99.7% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Rushmore Loan Management Services LLC is graded in 1 category of financial products they offer. The top 3 categories are Mortgage, Debt Collection and Credit Reporting.
Rushmore Loan Management Services LLC is rated "A-" in Mortgage.
Click here to see Complete Rushmore Loan Management Services Report Card »
Below is the list of the top 10 complaint reasons against Rushmore Loan Management Services LLC. Click here to see all complaints against Rushmore Loan Management Services.
|1||Mortgage||Conventional home mortgage||Struggling to pay mortgage||158|
|2||Mortgage||Conventional home mortgage||Trouble during payment process||90|
|3||Mortgage||Other type of mortgage||Struggling to pay mortgage||43|
|4||Mortgage||Conventional fixed mortgage||Loan modification,collection,foreclosure||37|
|5||Mortgage||Conventional fixed mortgage||Loan servicing, payments, escrow account||28|
|6||Mortgage||Other type of mortgage||Trouble during payment process||25|
|7||Mortgage||Other mortgage||Loan modification,collection,foreclosure||23|
|8||Mortgage||Conventional adjustable mortgage (ARM)||Loan modification,collection,foreclosure||16|
|9||Mortgage||FHA mortgage||Struggling to pay mortgage||12|