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Santander Consumer Usa Holdings Inc. — Report Card
D Overall
Based on 1,873 "Overall" complaints:
99.89% Timely (51st percentile)
99.95% Resolved in Customers Favor (48th percentile)
95.73% Timely (28th percentile)
Based on 800 "Vehicle Loan or Lease" complaints:
99.88% Timely (27th percentile)
100.00% Resolved in Customers Favor (97th percentile)
100.00% Timely (50th percentile)
Based on 462 "Credit Reporting" complaints:
100.00% Timely (99th percentile)
100.00% Resolved in Customers Favor (99th percentile)
99.35% Timely (59th percentile)
D+ #3: Consumer Loan
Based on 317 "Consumer Loan" complaints:
99.68% Timely (31st percentile)
100.00% Resolved in Customers Favor (94rd percentile)
77.60% Timely (13th percentile)
Based on 258 "Debt Collection" complaints:
100.00% Timely (100th percentile)
100.00% Resolved in Customers Favor (100th percentile)
98.06% Timely (72st percentile)

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Source: https://www.bankrank.org/banks/santander-consumer-usa-holdings-inc/report-card