Select Portfolio BankRank.org
|Number of Complaints||7,272 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||99.5%|
|Resolutions Disputed by Customer||4.1%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Select Portfolio Servicing, Inc. is ranked 169th out of 3,688 banks. That puts Select Portfolio in the top 59th percentile and gives them an overall grade of "C+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 7,272 complaints against Select Portfolio and 1,058,614 complaints total.
Of the 7,272 complaints again Select Portfolio, there have been 547 in the passed 18 months. Of those 547 complaints, 100.0% have been resolved in the customers favor, 4.1% have been disputed by the customer, and 99.5% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Select Portfolio Servicing, Inc. is graded in 3 categories of financial products they offer. The top 3 categories are Mortgage, Debt Collection and Credit Reporting.
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Below is the list of the top 10 complaint reasons against Select Portfolio Servicing, Inc.. Click here to see all complaints against Select Portfolio.
|1||Mortgage||Conventional home mortgage||Struggling to pay mortgage||219|
|2||Mortgage||Conventional home mortgage||Trouble during payment process||120|
|3||Mortgage||Other type of mortgage||Struggling to pay mortgage||53|
|4||Mortgage||Other type of mortgage||Trouble during payment process||45|
|5||Mortgage||FHA mortgage||Struggling to pay mortgage||15|
|6||Credit reporting||Credit reporting||Incorrect information on your report||12|
|7||Debt collection||Mortgage debt||Written notification about debt||12|
|8||Mortgage||Conventional home mortgage||Applying for a mortgage or refinancing an existing mortgage||11|
|9||Debt collection||Mortgage debt||Took or threatened to take negative or legal action||10|
|10||Debt collection||Mortgage debt||Attempts to collect debt not owed||10|