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Selene Finance Lp — Overview
D- Overall
Selene Finance Lp is rated overall in the bottom 16th percentile based on 1,279 customer complaints.

Statistics

Number of Complaints1,279 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner97.9%
Resolutions Disputed by Customer4.7%
Complaints Resolved in Customer's Favor99.7%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
16th
percentile

Contact Information

Not Available

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Selene Finance Lp — Summary

Selene Finance Lp is ranked 358th out of 3,688 banks. That puts Selene Finance Lp in the bottom 14th percentile and gives them an overall grade of "D-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 1,279 complaints against Selene Finance Lp and 1,058,614 complaints total.

Of the 1,279 complaints again Selene Finance Lp, there have been 359 in the passed 18 months. Of those 359 complaints, 99.7% have been resolved in the customers favor, 4.7% have been disputed by the customer, and 97.9% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Selene Finance Lp is graded in 1 category of financial products they offer. The top 3 categories are Mortgage, Debt Collection and Credit Reporting.

Selene Finance Lp is rated "B" in Mortgage.

Click here to see Complete Selene Finance Lp Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Selene Finance Lp. Click here to see all complaints against Selene Finance Lp.

# Product Sub-Product Issue Count
1 Mortgage Conventional home mortgage Struggling to pay mortgage 102
2 Mortgage Conventional home mortgage Trouble during payment process 38
3 Mortgage Other type of mortgage Trouble during payment process 26
4 Mortgage FHA mortgage Struggling to pay mortgage 25
5 Mortgage FHA mortgage Trouble during payment process 22
6 Mortgage Other type of mortgage Struggling to pay mortgage 21
7 Mortgage Conventional fixed mortgage Loan modification,collection,foreclosure 13
8 Mortgage Other mortgage Loan modification,collection,foreclosure 11
9 Mortgage Conventional fixed mortgage Loan servicing, payments, escrow account 8
10 Mortgage FHA mortgage Loan modification,collection,foreclosure 6
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/selene-finance-lp