Selene Finance Lp BankRank.org
|Number of Complaints||1,279 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||97.9%|
|Resolutions Disputed by Customer||4.7%|
|Complaints Resolved in Customer's Favor||99.7%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Selene Finance Lp is ranked 358th out of 3,688 banks. That puts Selene Finance Lp in the bottom 14th percentile and gives them an overall grade of "D-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 1,279 complaints against Selene Finance Lp and 1,058,614 complaints total.
Of the 1,279 complaints again Selene Finance Lp, there have been 359 in the passed 18 months. Of those 359 complaints, 99.7% have been resolved in the customers favor, 4.7% have been disputed by the customer, and 97.9% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Selene Finance Lp is graded in 1 category of financial products they offer. The top 3 categories are Mortgage, Debt Collection and Credit Reporting.
Selene Finance Lp is rated "B" in Mortgage.
Click here to see Complete Selene Finance Lp Report Card »
Below is the list of the top 10 complaint reasons against Selene Finance Lp. Click here to see all complaints against Selene Finance Lp.
|1||Mortgage||Conventional home mortgage||Struggling to pay mortgage||102|
|2||Mortgage||Conventional home mortgage||Trouble during payment process||38|
|3||Mortgage||Other type of mortgage||Trouble during payment process||26|
|4||Mortgage||FHA mortgage||Struggling to pay mortgage||25|
|5||Mortgage||FHA mortgage||Trouble during payment process||22|
|6||Mortgage||Other type of mortgage||Struggling to pay mortgage||21|
|7||Mortgage||Conventional fixed mortgage||Loan modification,collection,foreclosure||13|
|8||Mortgage||Other mortgage||Loan modification,collection,foreclosure||11|
|9||Mortgage||Conventional fixed mortgage||Loan servicing, payments, escrow account||8|
|10||Mortgage||FHA mortgage||Loan modification,collection,foreclosure||6|