Simon’S Agency BankRank.org
|Number of Complaints||114 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||92.1%|
|Resolutions Disputed by Customer||6.3%|
|Complaints Resolved in Customer's Favor||98.4%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Simon’S Agency, Inc is ranked 325th out of 3,672 banks. That puts Simon’S Agency in the bottom 21th percentile and gives them an overall grade of "D". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 114 complaints against Simon’S Agency and 979,456 complaints total.
Of the 114 complaints again Simon’S Agency, there have been 61 in the passed 18 months. Of those 61 complaints, 98.4% have been resolved in the customers favor, 6.3% have been disputed by the customer, and 92.1% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Simon’S Agency, Inc is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.
Simon’S Agency, Inc is rated "D" in Debt Collection.
Click here to see Complete Simon’S Agency Report Card »
Below is the list of the top 10 complaint reasons against Simon’S Agency, Inc. Click here to see all complaints against Simon’S Agency.
|1||Debt collection||Medical debt||Attempts to collect debt not owed||10|
|2||Debt collection||Medical debt||Written notification about debt||9|
|3||Debt collection||Medical||Cont'd attempts collect debt not owed||8|
|4||Debt collection||Medical||Communication tactics||4|
|5||Debt collection||Medical||Disclosure verification of debt||4|
|6||Debt collection||I do not know||Took or threatened to take negative or legal action||4|
|7||Debt collection||Medical debt||False statements or representation||3|
|8||Debt collection||Medical debt||Took or threatened to take negative or legal action||3|
|9||Debt collection||Other (i.e. phone, health club, etc.)||Disclosure verification of debt||2|
|10||Debt collection||Other debt||Attempts to collect debt not owed||2|