|Number of Complaints||137 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||91.7%|
|Resolutions Disputed by Customer||0.0%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Sn Servicing Corporation is ranked 41st out of 3,688 banks. That puts Sn in the top 90th percentile and gives them an overall grade of "A-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 137 complaints against Sn and 1,058,614 complaints total.
Of the 137 complaints again Sn, there have been 44 in the passed 18 months. Of those 44 complaints, 100.0% have been resolved in the customers favor, 0.0% have been disputed by the customer, and 91.7% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Sn Servicing Corporation is graded in 1 category of financial products they offer. The top 2 categories are Mortgage and Debt Collection.
Sn Servicing Corporation is rated "A" in Mortgage.
Click here to see Complete Sn Report Card »
Below is the list of the top 10 complaint reasons against Sn Servicing Corporation. Click here to see all complaints against Sn.
|1||Mortgage||Conventional home mortgage||Struggling to pay mortgage||14|
|2||Mortgage||Other type of mortgage||Struggling to pay mortgage||10|
|3||Mortgage||Conventional home mortgage||Trouble during payment process||6|
|4||Mortgage||Home equity loan or line of credit (HELOC)||Struggling to pay mortgage||5|
|5||Mortgage||Other type of mortgage||Trouble during payment process||2|
|6||Debt collection||Mortgage debt||False statements or representation||1|
|7||Debt collection||Mortgage debt||Attempts to collect debt not owed||1|
|8||Debt collection||Other debt||Written notification about debt||1|
|9||Debt collection||Mortgage debt||Communication tactics||1|
|10||Mortgage||FHA mortgage||Trouble during payment process||1|