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Southwest Credit Systems, L.p. — Overview
D Overall
Southwest Credit Systems, L.p. is rated overall in the bottom 23rd percentile based on 1,494 customer complaints.


Number of Complaints1,494 (1 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner96.2%
Resolutions Disputed by Customer3.6%
Complaints Resolved in Customer's Favor99.7%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

Not Available

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Southwest Credit Systems, L.p. — Summary

Southwest Credit Systems, L.p. is ranked 323rd out of 3,688 banks. That puts Southwest Credit Systems, L.p. in the bottom 23nd percentile and gives them an overall grade of "D". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 1,494 complaints against Southwest Credit Systems, L.p. and 1,058,614 complaints total.

Of the 1,494 complaints again Southwest Credit Systems, L.p., there have been 210 in the passed 18 months. Of those 210 complaints, 99.7% have been resolved in the customers favor, 3.6% have been disputed by the customer, and 96.2% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Southwest Credit Systems, L.p. is graded in 2 categories of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.

Southwest Credit Systems, L.p. is rated "D" in Debt Collection; and "D" in Credit Reporting.

Click here to see Complete Southwest Credit Systems, L.p. Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Southwest Credit Systems, L.p.. Click here to see all complaints against Southwest Credit Systems, L.p..

# Product Sub-Product Issue Count
1 Debt collection Other debt Attempts to collect debt not owed 83
2 Debt collection Other debt Written notification about debt 41
3 Debt collection I do not know Attempts to collect debt not owed 19
4 Credit reporting Credit reporting Incorrect information on your report 19
5 Debt collection Other debt False statements or representation 15
6 Debt collection Other debt Took or threatened to take negative or legal action 10
7 Debt collection Other debt Communication tactics 6
8 Debt collection I do not know Written notification about debt 4
9 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 3
10 Debt collection I do not know Communication tactics 2
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Complaints by Product
Complaints Over Time - By Year
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