State Collection Service BankRank.org
|Number of Complaints||250 (1 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||6.8%|
|Complaints Resolved in Customer's Favor||99.2%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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State Collection Service, Inc. is ranked 220th out of 3,672 banks. That puts State Collection Service in the bottom 46th percentile and gives them an overall grade of "C". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 250 complaints against State Collection Service and 979,456 complaints total.
Of the 250 complaints again State Collection Service, there have been 115 in the passed 18 months. Of those 115 complaints, 99.2% have been resolved in the customers favor, 6.8% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. State Collection Service, Inc. is graded in 1 category of financial products they offer. The top 3 categories are Debt Collection, Credit Reporting and Consumer Loan.
State Collection Service, Inc. is rated "D+" in Debt Collection.
Click here to see Complete State Collection Service Report Card »
Below is the list of the top 10 complaint reasons against State Collection Service, Inc.. Click here to see all complaints against State Collection Service.
|1||Debt collection||Medical debt||Written notification about debt||14|
|2||Debt collection||Medical debt||Attempts to collect debt not owed||14|
|3||Debt collection||Medical||Cont'd attempts collect debt not owed||12|
|4||Debt collection||Medical||Disclosure verification of debt||11|
|5||Debt collection||Other debt||Written notification about debt||9|
|6||Debt collection||Medical debt||Communication tactics||8|
|7||Debt collection||Medical debt||False statements or representation||7|
|8||Debt collection||I do not know||Communication tactics||5|
|9||Debt collection||Other (i.e. phone, health club, etc.)||Cont'd attempts collect debt not owed||4|
|10||Debt collection||I do not know||Cont'd attempts collect debt not owed||4|