State Home Mortgage BankRank.org
|Number of Complaints||57 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||35.7%|
|Resolutions Disputed by Customer||14.3%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Of the 57 complaints again State Home Mortgage, there have been 14 in the passed 18 months. Of those 14 complaints, 100.0% have been resolved in the customers favor, 14.3% have been disputed by the customer, and 35.7% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Below is the list of the top 6 complaint reasons against State Home Mortgage. Click here to see all complaints against State Home Mortgage.
|1||Mortgage||FHA mortgage||Loan modification,collection,foreclosure||5|
|2||Mortgage||Other type of mortgage||Trouble during payment process||2|
|3||Mortgage||Conventional home mortgage||Struggling to pay mortgage||2|
|4||Mortgage||Conventional home mortgage||Trouble during payment process||2|
|5||Mortgage||FHA mortgage||Trouble during payment process||2|
|6||Mortgage||Conventional fixed mortgage||Loan servicing, payments, escrow account||1|