|Number of Complaints||408 (3 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||67.0%|
|Resolutions Disputed by Customer||0.9%|
|Complaints Resolved in Customer's Favor||97.3%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Statebridge Company is ranked 280th out of 3,688 banks. That puts Statebridge in the bottom 33nd percentile and gives them an overall grade of "D+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 408 complaints against Statebridge and 1,058,614 complaints total.
Of the 408 complaints again Statebridge, there have been 98 in the passed 18 months. Of those 98 complaints, 97.3% have been resolved in the customers favor, 0.9% have been disputed by the customer, and 67.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Statebridge Company is graded in 1 category of financial products they offer. The top 3 categories are Mortgage, Credit Reporting and Debt Collection.
Statebridge Company is rated "C+" in Mortgage.
Click here to see Complete Statebridge Report Card »
Below is the list of the top 10 complaint reasons against Statebridge Company. Click here to see all complaints against Statebridge.
|1||Mortgage||Conventional home mortgage||Trouble during payment process||45|
|2||Mortgage||Conventional home mortgage||Struggling to pay mortgage||8|
|3||Credit reporting||Credit reporting||Incorrect information on your report||6|
|4||Mortgage||Other type of mortgage||Trouble during payment process||5|
|5||Mortgage||Conventional fixed mortgage||Loan servicing, payments, escrow account||5|
|6||Mortgage||Other mortgage||Loan servicing, payments, escrow account||4|
|7||Mortgage||FHA mortgage||Trouble during payment process||4|
|8||Mortgage||Other type of mortgage||Struggling to pay mortgage||3|
|9||Credit reporting||Credit reporting||Problem with a credit reporting company's investigation into an existing problem||3|
|10||Mortgage||Conventional home mortgage||Applying for a mortgage or refinancing an existing mortgage||2|