|Number of Complaints||385 (11 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||74.1%|
|Resolutions Disputed by Customer||3.7%|
|Complaints Resolved in Customer's Favor||88.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Statebridge Company is ranked 317th out of 3,672 banks. That puts Statebridge in the bottom 23nd percentile and gives them an overall grade of "D". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 385 complaints against Statebridge and 979,456 complaints total.
Of the 385 complaints again Statebridge, there have been 107 in the passed 18 months. Of those 107 complaints, 88.0% have been resolved in the customers favor, 3.7% have been disputed by the customer, and 74.1% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Statebridge Company is graded in 1 category of financial products they offer. The top 3 categories are Mortgage, Credit Reporting and Debt Collection.
Statebridge Company is rated "D" in Mortgage.
Click here to see Complete Statebridge Report Card »
Below is the list of the top 10 complaint reasons against Statebridge Company. Click here to see all complaints against Statebridge.
|1||Mortgage||Conventional home mortgage||Trouble during payment process||30|
|2||Mortgage||Conventional fixed mortgage||Loan servicing, payments, escrow account||17|
|3||Mortgage||Other mortgage||Loan servicing, payments, escrow account||7|
|4||Credit reporting||Credit reporting||Incorrect information on your report||5|
|5||Mortgage||Conventional adjustable mortgage (ARM)||Loan modification,collection,foreclosure||5|
|6||Mortgage||Conventional home mortgage||Struggling to pay mortgage||5|
|7||Mortgage||Conventional adjustable mortgage (ARM)||Loan servicing, payments, escrow account||4|
|8||Mortgage||FHA mortgage||Trouble during payment process||4|
|9||Mortgage||FHA mortgage||Loan servicing, payments, escrow account||3|
|10||Mortgage||Other type of mortgage||Struggling to pay mortgage||3|