Stearns Ventures BankRank.org
|Number of Complaints||281 (3 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||97.5%|
|Resolutions Disputed by Customer||3.8%|
|Complaints Resolved in Customer's Favor||96.3%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Stearns Ventures, LLC is ranked 379th out of 3,688 banks. That puts Stearns Ventures in the bottom 9th percentile and gives them an overall grade of "D-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 281 complaints against Stearns Ventures and 1,058,614 complaints total.
Of the 281 complaints again Stearns Ventures, there have been 70 in the passed 18 months. Of those 70 complaints, 96.3% have been resolved in the customers favor, 3.8% have been disputed by the customer, and 97.5% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Stearns Ventures, LLC is graded in 1 category of financial products they offer. The top 2 categories are Mortgage and Credit Reporting.
Stearns Ventures, LLC is rated "D-" in Mortgage.
Click here to see Complete Stearns Ventures Report Card »
Below is the list of the top 10 complaint reasons against Stearns Ventures, LLC. Click here to see all complaints against Stearns Ventures.
|1||Mortgage||Conventional home mortgage||Trouble during payment process||28|
|2||Mortgage||FHA mortgage||Trouble during payment process||7|
|3||Mortgage||Conventional fixed mortgage||Loan servicing, payments, escrow account||5|
|4||Mortgage||Conventional home mortgage||Closing on a mortgage||5|
|5||Mortgage||VA mortgage||Loan servicing, payments, escrow account||3|
|6||Mortgage||Other type of mortgage||Trouble during payment process||3|
|7||Mortgage||VA mortgage||Trouble during payment process||3|
|8||Mortgage||Conventional home mortgage||Struggling to pay mortgage||2|
|9||Mortgage||Other mortgage||Loan servicing, payments, escrow account||2|
|10||Mortgage||FHA mortgage||Applying for a mortgage or refinancing an existing mortgage||2|