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Stellar Recovery, Inc. — Overview
D- Overall
Stellar Recovery, Inc. is rated overall in the bottom 11th percentile based on 1,216 customer complaints.


Number of Complaints1,216 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner99.0%
Resolutions Disputed by Customer10.2%
Complaints Resolved in Customer's Favor99.2%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

Not Available

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Stellar Recovery, Inc. — Summary

Stellar Recovery, Inc. is ranked 371st out of 3,648 banks. That puts Stellar Recovery in the bottom 9th percentile and gives them an overall grade of "D-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 1,216 complaints against Stellar Recovery and 1,002,502 complaints total.

Of the 1,216 complaints again Stellar Recovery, there have been 372 in the passed 18 months. Of those 372 complaints, 99.2% have been resolved in the customers favor, 10.2% have been disputed by the customer, and 99.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Stellar Recovery, Inc. is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.

Stellar Recovery, Inc. is rated "D-" in Debt Collection.

Click here to see Complete Stellar Recovery Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Stellar Recovery, Inc.. Click here to see all complaints against Stellar Recovery.

# Product Sub-Product Issue Count
1 Debt collection Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed 89
2 Debt collection Other debt Attempts to collect debt not owed 70
3 Debt collection Other debt Written notification about debt 44
4 Debt collection Other (i.e. phone, health club, etc.) Disclosure verification of debt 40
5 Credit reporting Credit reporting Incorrect information on your report 21
6 Debt collection I do not know Disclosure verification of debt 16
7 Debt collection I do not know Cont'd attempts collect debt not owed 15
8 Debt collection I do not know Attempts to collect debt not owed 13
9 Debt collection Other debt Communication tactics 11
10 Debt collection I do not know Written notification about debt 8
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Complaints by Product
Complaints Over Time - By Year
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