Stellar Recovery BankRank.org
Statistics
| Number of Complaints | 1,223 (0 In Progress) |
|---|---|
| Complaints per $100K of Deposits | — |
| Complaints Resolved in a Timely Manner | 96.6% |
| Resolutions Disputed by Customer | 7.7% |
| Complaints Resolved in Customer's Favor | 96.9% |
Financial Report
| Established | — |
|---|---|
| FDIC Certificate # | — |
| Number of Branches | — (— International) |
| Total Assets | — |
| Total Deposits | — |
| Total Equity Held | — |
| Quarterly Net Income | — |
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Stellar Recovery, Inc. is ranked 413th out of 3,688 banks. That puts Stellar Recovery in the bottom 1th percentile and gives them an overall grade of "—". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 1,223 complaints against Stellar Recovery and 1,058,614 complaints total.
Of the 1,223 complaints again Stellar Recovery, there have been 228 in the passed 18 months. Of those 228 complaints, 96.9% have been resolved in the customers favor, 7.7% have been disputed by the customer, and 96.6% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Stellar Recovery, Inc. is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.
Stellar Recovery, Inc. is rated "—" in Debt Collection.
Click here to see Complete Stellar Recovery Report Card »
Below is the list of the top 10 complaint reasons against Stellar Recovery, Inc.. Click here to see all complaints against Stellar Recovery.
| # | Product | Sub-Product | Issue | Count |
|---|---|---|---|---|
| 1 | Debt collection | Other debt | Attempts to collect debt not owed | 72 |
| 2 | Debt collection | Other debt | Written notification about debt | 44 |
| 3 | Credit reporting | Credit reporting | Incorrect information on your report | 22 |
| 4 | Debt collection | Other (i.e. phone, health club, etc.) | Cont'd attempts collect debt not owed | 15 |
| 5 | Debt collection | I do not know | Attempts to collect debt not owed | 13 |
| 6 | Debt collection | Other debt | Communication tactics | 11 |
| 7 | Debt collection | Other debt | False statements or representation | 8 |
| 8 | Debt collection | I do not know | Written notification about debt | 8 |
| 9 | Debt collection | Other (i.e. phone, health club, etc.) | Disclosure verification of debt | 6 |
| 10 | Debt collection | I do not know | Disclosure verification of debt | 4 |