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Sterling Jewelers, Inc. — Report Card
C- Overall
Based on 287 "Overall" complaints:
100.00% Timely (100th percentile)
98.61% Resolved in Customers Favor (26th percentile)
96.86% Timely (53nd percentile)
Based on 110 "Debt Collection" complaints:
100.00% Timely (100th percentile)
100.00% Resolved in Customers Favor (100th percentile)
99.09% Timely (89th percentile)
Based on 86 "Credit Reporting" complaints:
100.00% Timely (99th percentile)
97.67% Resolved in Customers Favor (16th percentile)
96.51% Timely (7th percentile)
D #3: Credit Card
Based on 80 "Credit Card" complaints:
100.00% Timely (97th percentile)
97.50% Resolved in Customers Favor (38th percentile)
96.25% Timely (31st percentile)

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Source: https://www.bankrank.org/banks/sterling-jewelers-inc/report-card