Sunrise Credit Services BankRank.org
Statistics
| Number of Complaints | 361 (1 In Progress) |
|---|---|
| Complaints per $100K of Deposits | — |
| Complaints Resolved in a Timely Manner | 100.0% |
| Resolutions Disputed by Customer | 1.2% |
| Complaints Resolved in Customer's Favor | 96.4% |
Financial Report
| Established | — |
|---|---|
| FDIC Certificate # | — |
| Number of Branches | — (— International) |
| Total Assets | — |
| Total Deposits | — |
| Total Equity Held | — |
| Quarterly Net Income | — |
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Sunrise Credit Services, Inc is ranked 169th out of 3,648 banks. That puts Sunrise Credit Services in the top 59th percentile and gives them an overall grade of "C+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 361 complaints against Sunrise Credit Services and 1,002,502 complaints total.
Of the 361 complaints again Sunrise Credit Services, there have been 164 in the passed 18 months. Of those 164 complaints, 96.4% have been resolved in the customers favor, 1.2% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Sunrise Credit Services, Inc is graded in 1 category of financial products they offer. The top 3 categories are Debt Collection, Credit Reporting and Student Loan.
Sunrise Credit Services, Inc is rated "C" in Debt Collection.
Click here to see Complete Sunrise Credit Services Report Card »
Below is the list of the top 10 complaint reasons against Sunrise Credit Services, Inc. Click here to see all complaints against Sunrise Credit Services.
| # | Product | Sub-Product | Issue | Count |
|---|---|---|---|---|
| 1 | Debt collection | Other debt | Attempts to collect debt not owed | 43 |
| 2 | Debt collection | Other debt | Communication tactics | 19 |
| 3 | Debt collection | Other debt | Written notification about debt | 16 |
| 4 | Debt collection | Other (i.e. phone, health club, etc.) | Cont'd attempts collect debt not owed | 15 |
| 5 | Debt collection | I do not know | Attempts to collect debt not owed | 8 |
| 6 | Debt collection | Other (i.e. phone, health club, etc.) | Disclosure verification of debt | 8 |
| 7 | Debt collection | Other debt | Took or threatened to take negative or legal action | 8 |
| 8 | Debt collection | Other debt | False statements or representation | 7 |
| 9 | Debt collection | Other (i.e. phone, health club, etc.) | False statements or representation | 5 |
| 10 | Debt collection | Other (i.e. phone, health club, etc.) | Communication tactics | 5 |