Synovus Bank BankRank.org
|Number of Complaints||513 (1 In Progress)|
|Complaints per $100K of Deposits||50.27|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||4.1%|
|Complaints Resolved in Customer's Favor||99.5%|
|FDIC Certificate #|
|Number of Branches||255 (0 International)|
|Total Assets||$31.4 Million|
|Total Deposits||$26.5 Million|
|Total Equity Held||$3.2 Million|
|Quarterly Net Income||$0.1 Million|
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|Other Names (or Trade Names)|
|Deposit Accepted Websites|
† Directly as reported by the bank on Schedule RC-M of the FFIEC Call report, no system edits.
Synovus Bank is ranked 295th out of 3,688 banks. That puts Synovus Bank in the bottom 29th percentile and gives them an overall grade of "D+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 513 complaints against Synovus Bank and 1,058,614 complaints total.
Of the 513 complaints again Synovus Bank, there have been 37 in the passed 18 months. Of those 37 complaints, 99.5% have been resolved in the customers favor, 4.1% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely". Additionally, Synovus Bank has $26.5 million is customer deposits which means there are 50.27 complains per $100K in customer deposits.
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Synovus Bank is graded in 1 category of financial products they offer. The top 3 categories are Credit Card, Credit Reporting and Checking or Savings Account.
Synovus Bank is rated "A" in Credit Card.
Click here to see Complete Synovus Bank Report Card »
Synovus Bank was established and FDIC insured in January, 1888. Based on its asset concentration, this institution specializes in commercial lending. Synovus Bank has $31.4 Million is assets (60th overall) and holds $26.5 Million is customer deposits (55th overall).
Synovus Bank has 254 domestic offices and 0 foreign offices. Click here to see map of all offices.
Below is the list of the top 10 complaint reasons against Synovus Bank. Click here to see all complaints against Synovus Bank.
|1||Credit reporting||Credit reporting||Incorrect information on your report||7|
|2||Credit card||General-purpose credit card or charge card||Other features, terms, or problems||3|
|3||Credit card||General-purpose credit card or charge card||Closing your account||2|
|4||Credit reporting||Credit reporting||Improper use of your report||2|
|5||Credit card||General-purpose credit card or charge card||Problem when making payments||2|
|6||Checking or savings account||Checking account||Managing an account||2|
|7||Checking or savings account||Checking account||Opening an account||2|
|8||Debt collection||Mortgage debt||Attempts to collect debt not owed||2|
|9||Credit card||General-purpose credit card or charge card||Problem with a purchase shown on your statement||2|
|10||Mortgage||Other type of mortgage||Trouble during payment process||1|