Tcf National Bank BankRank.org
|Number of Complaints||1,589 (2 In Progress)|
|Complaints per $100K of Deposits||109.53|
|Complaints Resolved in a Timely Manner||98.7%|
|Resolutions Disputed by Customer||3.5%|
|Complaints Resolved in Customer's Favor||99.5%|
|FDIC Certificate #|
|Number of Branches||335 (0 International)|
|Total Assets||$23.4 Million|
|Total Deposits||$18.8 Million|
|Total Equity Held||$2.4 Million|
|Quarterly Net Income||$0.1 Million|
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|Other Names (or Trade Names)|
|Deposit Accepted Websites|
† Directly as reported by the bank on Schedule RC-M of the FFIEC Call report, no system edits.
Tcf National Bank is ranked 319th out of 3,688 banks. That puts Tcf National Bank in the bottom 24rd percentile and gives them an overall grade of "D". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 1,589 complaints against Tcf National Bank and 1,058,614 complaints total.
Of the 1,589 complaints again Tcf National Bank, there have been 146 in the passed 18 months. Of those 146 complaints, 99.5% have been resolved in the customers favor, 3.5% have been disputed by the customer, and 98.7% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely". Additionally, Tcf National Bank has $18.8 million is customer deposits which means there are 109.53 complains per $100K in customer deposits.
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Tcf National Bank is graded in 2 categories of financial products they offer. The top 3 categories are Checking or Savings Account, Credit Reporting and Vehicle Loan or Lease.
Click here to see Complete Tcf National Bank Report Card »
Tcf National Bank was established and FDIC insured in January, 1923. Based on its asset concentration, this institution specializes in commercial lending. Tcf National Bank has $23.4 Million is assets (75th overall) and holds $18.8 Million is customer deposits (72nd overall).
Tcf National Bank has 338 domestic offices and 0 foreign offices. Click here to see map of all offices.
Below is the list of the top 10 complaint reasons against Tcf National Bank. Click here to see all complaints against Tcf National Bank.
|1||Checking or savings account||Checking account||Managing an account||28|
|2||Checking or savings account||Checking account||Problem caused by your funds being low||20|
|3||Credit reporting||Credit reporting||Incorrect information on your report||15|
|4||Credit reporting||Credit reporting||Improper use of your report||13|
|5||Checking or savings account||Other banking product or service||Managing an account||10|
|6||Vehicle loan or lease||Loan||Managing the loan or lease||7|
|7||Vehicle loan or lease||Loan||Struggling to pay your loan||5|
|8||Checking or savings account||Checking account||Problem with a lender or other company charging your account||5|
|9||Credit reporting||Credit reporting||Problem with a credit reporting company's investigation into an existing problem||5|
|10||Mortgage||Conventional home mortgage||Trouble during payment process||4|