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Tcf National Bank — Overview
Tcf National Bank is rated overall in the bottom 10th percentile based on 1,589 customer complaints.

Statistics

Number of Complaints1,589 (2 In Progress)
Complaints per $100K of Deposits109.53
Complaints Resolved in a Timely Manner98.7%
Resolutions Disputed by Customer3.5%
Complaints Resolved in Customer's Favor99.5%

Financial Report

EstablishedJanuary, 1923
FDIC Certificate #28330
Number of Branches335 (0 International)
Total Assets$23.4 Million
Total Deposits$18.8 Million
Total Equity Held$2.4 Million
Quarterly Net Income$0.1 Million
10th
percentile

Contact Information

Cooperate Headquarters
2508 South Louise Avenue
Sioux Falls, SD 57106

Website
www.tcfbank.com

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Other Names and Websites
Other Names (or Trade Names)
none
Deposit Accepted Websites
none

† Directly as reported by the bank on Schedule RC-M of the FFIEC Call report, no system edits.

Tcf National Bank — Summary

Tcf National Bank is ranked 319th out of 3,688 banks. That puts Tcf National Bank in the bottom 24rd percentile and gives them an overall grade of "D". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 1,589 complaints against Tcf National Bank and 1,058,614 complaints total.

Of the 1,589 complaints again Tcf National Bank, there have been 247 in the passed 18 months. Of those 247 complaints, 99.5% have been resolved in the customers favor, 3.5% have been disputed by the customer, and 98.7% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely". Additionally, Tcf National Bank has $18.8 million is customer deposits which means there are 109.53 complains per $100K in customer deposits.

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Tcf National Bank is graded in 2 categories of financial products they offer. The top 3 categories are Checking or Savings Account, Credit Reporting and Vehicle Loan or Lease.

Tcf National Bank is rated "B-" in Checking or Savings Account; and "A" in Credit Reporting.

Click here to see Complete Tcf National Bank Report Card »

Financial Summary

Tcf National Bank was established and FDIC insured in January, 1923. Based on its asset concentration, this institution specializes in commercial lending. Tcf National Bank has $23.4 Million is assets (75th overall) and holds $18.8 Million is customer deposits (72nd overall).

Tcf National Bank has 338 domestic offices and 0 foreign offices. Click here to see map of all offices.

Click here to see complete financial report or to see full history.

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Tcf National Bank. Click here to see all complaints against Tcf National Bank.

# Product Sub-Product Issue Count
1 Checking or savings account Checking account Managing an account 58
2 Checking or savings account Checking account Problem caused by your funds being low 28
3 Credit reporting Credit reporting Incorrect information on your report 19
4 Vehicle loan or lease Loan Managing the loan or lease 17
5 Credit reporting Credit reporting Improper use of your report 16
6 Checking or savings account Other banking product or service Managing an account 12
7 Checking or savings account Checking account Problem with a lender or other company charging your account 10
8 Vehicle loan or lease Loan Struggling to pay your loan 9
9 Checking or savings account Checking account Opening an account 8
10 Checking or savings account Checking account Closing an account 7
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/tcf-national-bank