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Td Bank Us Holding Company — Overview
Td Bank Us Holding Company is rated overall in the top 60th percentile based on 8,103 customer complaints.

Statistics

Number of Complaints8,103 (7 In Progress)
Complaints per $100K of Deposits3.22
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer2.2%
Complaints Resolved in Customer's Favor99.7%

Financial Report

EstablishedJanuary, 1852
FDIC Certificate #18409
Number of Branches1,258 (1 International)
Total Assets$294.8 Million
Total Deposits$251.6 Million
Total Equity Held$37.2 Million
Quarterly Net Income$0.6 Million
60th
percentile

Contact Information

Cooperate Headquarters
2035 Limestone Road
Wilmington, DE 19808

Website
www.tdbank.com

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Other Names and Websites
Other Names (or Trade Names)
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† Directly as reported by the bank on Schedule RC-M of the FFIEC Call report, no system edits.

Td Bank Us Holding Company — Summary

Td Bank Us Holding Company is ranked 220th out of 3,688 banks. That puts Td Bank Us Holding in the bottom 47th percentile and gives them an overall grade of "C". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 8,103 complaints against Td Bank Us Holding and 1,058,614 complaints total.

Of the 8,103 complaints again Td Bank Us Holding, there have been 2,547 in the passed 18 months. Of those 2,547 complaints, 99.7% have been resolved in the customers favor, 2.2% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely". Additionally, Td Bank Us Holding has $251.6 million is customer deposits which means there are 3.22 complains per $100K in customer deposits.

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Td Bank Us Holding Company is graded in 8 categories of financial products they offer. The top 3 categories are Checking or Savings Account, Credit Card and Credit Reporting.

Td Bank Us Holding Company is rated "A" in Checking or Savings Account; "C" in Credit Card; "C-" in Credit Reporting; "A" in Bank Account or Service; "A-" in Mortgage; "C" in Debt Collection; "A" in Money Transfers; and "A" in Vehicle Loan or Lease.

Click here to see Complete Td Bank Us Holding Report Card »

Financial Summary

Td Bank Us Holding was established and FDIC insured in January, 1852. Based on its asset concentration, this institution specializes in commercial lending. Td Bank Us Holding Company has $294.8 Million is assets (8th overall) and holds $251.6 Million is customer deposits (7th overall).

Td Bank Us Holding has 1,257 domestic offices and 1 foreign offices. Click here to see map of all offices.

Alternative names for this Institution include: NULL, NULL, NULL, NULL and NULL.

Click here to see complete financial report or to see full history.

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Td Bank Us Holding Company. Click here to see all complaints against Td Bank Us Holding.

# Product Sub-Product Issue Count
1 Checking or savings account Checking account Managing an account 410
2 Credit reporting Credit reporting Incorrect information on your report 186
3 Checking or savings account Checking account Problem caused by your funds being low 89
4 Checking or savings account Other banking product or service Managing an account 87
5 Credit reporting Credit reporting Improper use of your report 84
6 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 61
7 Checking or savings account Checking account Problem with a lender or other company charging your account 53
8 Credit card Store credit card Fees or interest 53
9 Checking or savings account Checking account Opening an account 49
10 Credit card General-purpose credit card or charge card Problem with a purchase shown on your statement 44
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/td-bank-us-holding-company