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Td Bank Us Holding Company — Overview
Td Bank Us Holding Company is rated overall in the top 62st percentile based on 7,645 customer complaints.

Statistics

Number of Complaints7,645 (6 In Progress)
Complaints per $100K of Deposits3.10
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer4.2%
Complaints Resolved in Customer's Favor99.7%

Financial Report

EstablishedJanuary, 1852
FDIC Certificate #18409
Number of Branches1,257 (1 International)
Total Assets$288.3 Million
Total Deposits$246.4 Million
Total Equity Held$37.2 Million
Quarterly Net Income$0.2 Million
62st
percentile

Contact Information

Cooperate Headquarters
2035 Limestone Road
Wilmington, DE 19808

Website
www.tdbank.com

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Other Names and Websites
Other Names (or Trade Names)
none
Deposit Accepted Websites
none

† Directly as reported by the bank on Schedule RC-M of the FFIEC Call report, no system edits.

Td Bank Us Holding Company — Summary

Td Bank Us Holding Company is ranked 198th out of 3,648 banks. That puts Td Bank Us Holding in the top 52st percentile and gives them an overall grade of "C". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 7,645 complaints against Td Bank Us Holding and 1,002,502 complaints total.

Of the 7,645 complaints again Td Bank Us Holding, there have been 2,400 in the passed 18 months. Of those 2,400 complaints, 99.7% have been resolved in the customers favor, 4.2% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely". Additionally, Td Bank Us Holding has $246.4 million is customer deposits which means there are 3.10 complains per $100K in customer deposits.

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Td Bank Us Holding Company is graded in 9 categories of financial products they offer. The top 3 categories are Checking or Savings Account, Credit Card and Bank Account or Service.

Td Bank Us Holding Company is rated "C" in Checking or Savings Account; "B+" in Credit Card; "A" in Bank Account or Service; "C-" in Credit Reporting; "A-" in Mortgage; "A-" in Debt Collection; "A" in Money Transfers; "A" in Vehicle Loan or Lease; and "C" in Consumer Loan.

Click here to see Complete Td Bank Us Holding Report Card »

Financial Summary

Td Bank Us Holding was established and FDIC insured in January, 1852. Based on its asset concentration, this institution specializes in commercial lending. Td Bank Us Holding Company has $288.3 Million is assets (9th overall) and holds $246.4 Million is customer deposits (8th overall).

Td Bank Us Holding has 1,258 domestic offices and 1 foreign offices. Click here to see map of all offices.

Click here to see complete financial report or to see full history.

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Td Bank Us Holding Company. Click here to see all complaints against Td Bank Us Holding.

# Product Sub-Product Issue Count
1 Checking or savings account Checking account Managing an account 320
2 Credit reporting Credit reporting Incorrect information on your report 152
3 Bank account or service Checking account Account opening, closing, or management 81
4 Checking or savings account Checking account Problem caused by your funds being low 70
5 Checking or savings account Other banking product or service Managing an account 65
6 Bank account or service Checking account Deposits and withdrawals 64
7 Credit reporting Credit reporting Improper use of your report 64
8 Bank account or service Checking account Problems caused by my funds being low 51
9 Credit card Store credit card Fees or interest 47
10 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 46
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/td-bank-us-holding-company