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Td Bank Us Holding Company — Report Card
C Overall
Based on 2,649 "Overall" complaints:
99.96% Timely (54rd percentile)
99.70% Resolved in Customers Favor (43rd percentile)
97.81% Timely (72st percentile)
Based on 813 "Checking or Savings Account" complaints:
100.00% Timely (97th percentile)
100.00% Resolved in Customers Favor (97th percentile)
100.00% Timely (50th percentile)
C #2: Credit Card
Based on 617 "Credit Card" complaints:
100.00% Timely (97th percentile)
99.35% Resolved in Customers Favor (59th percentile)
96.11% Timely (28th percentile)
Based on 374 "Credit Reporting" complaints:
99.73% Timely (22nd percentile)
99.73% Resolved in Customers Favor (40th percentile)
99.73% Timely (72nd percentile)
Based on 220 "Bank Account or Service" complaints:
100.00% Timely (96th percentile)
100.00% Resolved in Customers Favor (96th percentile)
92.27% Timely (89th percentile)
A- #5: Mortgage
Based on 176 "Mortgage" complaints:
100.00% Timely (99th percentile)
99.43% Resolved in Customers Favor (61st percentile)
96.59% Timely (67th percentile)
Based on 159 "Debt Collection" complaints:
100.00% Timely (100th percentile)
99.37% Resolved in Customers Favor (33rd percentile)
98.11% Timely (74rd percentile)
Based on 137 "Money Transfers" complaints:
100.00% Timely (92nd percentile)
100.00% Resolved in Customers Favor (92nd percentile)
100.00% Timely (92nd percentile)
Based on 82 "Vehicle Loan or Lease" complaints:
100.00% Timely (97th percentile)
100.00% Resolved in Customers Favor (97th percentile)
100.00% Timely (50th percentile)

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Source: https://www.bankrank.org/banks/td-bank-us-holding-company/report-card