|Number of Complaints||140 (2 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||6.2%|
|Complaints Resolved in Customer's Favor||96.9%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Tekcollect Inc. is ranked 269th out of 3,672 banks. That puts Tekcollect in the bottom 34th percentile and gives them an overall grade of "C-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 140 complaints against Tekcollect and 979,456 complaints total.
Of the 140 complaints again Tekcollect, there have been 60 in the passed 18 months. Of those 60 complaints, 96.9% have been resolved in the customers favor, 6.2% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Tekcollect Inc. is graded in 1 category of financial products they offer. The top 3 categories are Debt Collection, Student Loan and Credit Reporting.
Tekcollect Inc. is rated "D" in Debt Collection.
Click here to see Complete Tekcollect Report Card »
Below is the list of the top 10 complaint reasons against Tekcollect Inc.. Click here to see all complaints against Tekcollect.
|1||Debt collection||Medical debt||Attempts to collect debt not owed||7|
|2||Debt collection||I do not know||Written notification about debt||5|
|3||Debt collection||I do not know||Attempts to collect debt not owed||5|
|4||Debt collection||Other (i.e. phone, health club, etc.)||Cont'd attempts collect debt not owed||4|
|5||Debt collection||Medical debt||Communication tactics||4|
|6||Debt collection||Other debt||Written notification about debt||3|
|7||Debt collection||Other debt||Communication tactics||2|
|8||Debt collection||I do not know||Disclosure verification of debt||2|
|9||Debt collection||Other (i.e. phone, health club, etc.)||Disclosure verification of debt||2|
|10||Debt collection||I do not know||Communication tactics||2|