Grades are also broken down by the financial products offered be each institution. Tenet HealthCare Corporation is rated "C+" in Debt Collection. Click on any of the financial products to see how Tenet HealthCare Corporation compares.
Tenet HealthCare Corporation has received 128 consumer complaints since August, 2013 – more than 93% of other banks.
Of those complaints, 97.7% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' Tenet HealthCare Corporation meets the 60-day response deadline less frequently than 57.1% of other banks.
After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 14.8% of customers dispute Tenet HealthCare Corporation's response to complaints — better than 66.5% of other companies.
Most of Tenet HealthCare Corporation's customers complain about debt collections with the primary issue being "cont'd attempts collect debt not owed."
|#||Financial Product||Sub-Product||Complaint Issue||Complaint Count|
|1||Debt collection||Medical||Cont'd attempts collect debt not owed||45|
|2||Debt collection||Medical||Disclosure verification of debt||26|
|3||Debt collection||Medical||Cont'd attempts collect debt not owed||23|
|4||Debt collection||Medical||Disclosure verification of debt||17|
|5||Debt collection||Cont'd attempts collect debt not owed||14|
|6||Debt collection||Medical||False statements or representation||9|
|7||Debt collection||Medical||Cont'd attempts collect debt not owed||8|
|8||Debt collection||Medical||Disclosure verification of debt||5|
|9||Debt collection||Medical||Improper contact or sharing of info||4|
|10||Debt collection||Other (phone, health club, etc.)||Cont'd attempts collect debt not owed||3|
|#||Company Response||Response Count||Timely Response Count||Disputed Count|
|1||Closed with explanation||178||174 (97.8%)||33 (18.5%)|
|2||In progress||7||7 (100%)||0 (0%)|