Tenet HealthCare Corporation

Report Card
B-
Overall Grade
C+
Debt Collection Grade
Tenet HealthCare Corporation is rated overall in the top 57 percentile (out of 100) based on 128 customer complaints.

Statistics

Complaints Currently In-Progress
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner97.7%
Resolutions Disputed by Customer14.8%
Average Time Until ResolutionUnknown

Financial Report

Owner CorporationNot Listed
EstablishedNot Listed
FDIC InsuredNot Insured
FDIC Certificate #
Number of BranchesUnknown
Total AssetsUnknown
Total DepositsUnknown
Total EquityUnknown
Quartarly Net IncomeUnknown

Contact Information

Corporate Headquarters
Not Listed
Website
Not Listed
Data Summary
Tenet HealthCare Corporation logo

Grade Summary

Overall, Tenet HealthCare Corporation received a grade of "B-" based on how quickly the company responded to complaints, how often customers disputed their final resolution, and how many complaints were recieved per customer.

Grades are also broken down by the financial products offered be each institution. Tenet HealthCare Corporation is rated "C+" in Debt Collection. Click on any of the financial products to see how Tenet HealthCare Corporation compares.

Overview

Tenet HealthCare Corporation has received 128 consumer complaints since August, 2013 – more than 93% of other banks.

Of those complaints, 97.7% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' Tenet HealthCare Corporation meets the 60-day response deadline less frequently than 57.1% of other banks.

After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 14.8% of customers dispute Tenet HealthCare Corporation's response to complaints — better than 66.5% of other companies.

Most of Tenet HealthCare Corporation's customers complain about debt collections with the primary issue being "cont'd attempts collect debt not owed."

Complaints by Product
Complaints by State
Complaints Against Tenet HealthCare Corporation
#Financial ProductSub-ProductComplaint IssueComplaint Count
1Debt collectionMedicalCont'd attempts collect debt not owed45
2Debt collectionMedicalDisclosure verification of debt26
3Debt collectionMedicalCont'd attempts collect debt not owed23
4Debt collectionMedicalDisclosure verification of debt17
5Debt collectionCont'd attempts collect debt not owed14
6Debt collectionMedicalFalse statements or representation9
7Debt collectionMedicalCont'd attempts collect debt not owed8
8Debt collectionMedicalDisclosure verification of debt5
9Debt collectionMedicalImproper contact or sharing of info4
10Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owed3
Responses From Tenet HealthCare Corporation
#Company ResponseResponse CountTimely Response CountDisputed Count
1Closed with explanation178174 (97.8%)33 (18.5%)
2In progress77 (100%)0 (0%)
Complaints over the Past Year