The Bureaus BankRank.org
|Number of Complaints||149 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||4.6%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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The Bureaus, Inc. is ranked 145th out of 3,688 banks. That puts The Bureaus in the top 65th percentile and gives them an overall grade of "B-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 149 complaints against The Bureaus and 1,058,614 complaints total.
Of the 149 complaints again The Bureaus, there have been 41 in the passed 18 months. Of those 41 complaints, 100.0% have been resolved in the customers favor, 4.6% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. The Bureaus, Inc. is graded in 1 category of financial products they offer. The top 3 categories are Debt Collection, Credit Reporting and Credit Card.
The Bureaus, Inc. is rated "B-" in Debt Collection.
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Below is the list of the top 10 complaint reasons against The Bureaus, Inc.. Click here to see all complaints against The Bureaus.
|1||Debt collection||Credit card debt||Attempts to collect debt not owed||8|
|2||Debt collection||I do not know||Attempts to collect debt not owed||5|
|3||Debt collection||I do not know||Written notification about debt||4|
|4||Debt collection||Credit card debt||Communication tactics||4|
|5||Credit reporting||Credit reporting||Incorrect information on your report||3|
|6||Debt collection||Credit card debt||Written notification about debt||3|
|7||Debt collection||Other debt||Communication tactics||2|
|8||Debt collection||Other debt||Attempts to collect debt not owed||2|
|9||Debt collection||Other debt||Written notification about debt||2|
|10||Debt collection||Credit card debt||Took or threatened to take negative or legal action||2|