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Tiaa, Fsb — Report Card
D+ Overall
Based on 181 "Overall" complaints:
96.13% Timely (19th percentile)
95.58% Resolved in Customers Favor (10th percentile)
99.45% Timely (90th percentile)
C #1: Mortgage
Based on 137 "Mortgage" complaints:
95.62% Timely (9th percentile)
95.62% Resolved in Customers Favor (17th percentile)
99.27% Timely (97th percentile)

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** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/tiaa-fsb/report-card