Tmx Finance BankRank.org
|Number of Complaints||447 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||98.4%|
|Resolutions Disputed by Customer||5.6%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Tmx Finance LLC is ranked 240th out of 3,688 banks. That puts Tmx Finance in the bottom 42nd percentile and gives them an overall grade of "C". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 447 complaints against Tmx Finance and 1,058,614 complaints total.
Of the 447 complaints again Tmx Finance, there have been 126 in the passed 18 months. Of those 126 complaints, 100.0% have been resolved in the customers favor, 5.6% have been disputed by the customer, and 98.4% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Tmx Finance LLC is graded in 1 category of financial products they offer. The top 3 categories are Payday Loan, Consumer Loan and Debt Collection.
Tmx Finance LLC is rated "B+" in Payday Loan.
Click here to see Complete Tmx Finance Report Card »
Below is the list of the top 10 complaint reasons against Tmx Finance LLC. Click here to see all complaints against Tmx Finance.
|1||Payday loan||Title loan||Charged fees or interest you didn't expect||21|
|2||Payday loan||Title loan||Struggling to pay your loan||19|
|3||Payday loan||Title loan||Vehicle was repossessed or sold the vehicle||15|
|4||Payday loan||Title loan||Problem with the payoff process at the end of the loan||14|
|5||Consumer Loan||Vehicle loan||Managing the loan or lease||7|
|6||Payday loan||Title loan||Loan payment wasn't credited to your account||5|
|7||Consumer Loan||Vehicle loan||Taking out the loan or lease||5|
|8||Payday loan||Title loan||Can't contact lender or servicer||5|
|9||Consumer Loan||Title loan||Lender repossessed or sold the vehicle||4|
|10||Consumer Loan||Title loan||Charged fees or interest I didn't expect||4|