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Tmx Finance LLC — Overview
C Overall
Tmx Finance LLC is rated overall in the bottom 47th percentile based on 427 customer complaints.


Number of Complaints427 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner99.3%
Resolutions Disputed by Customer11.2%
Complaints Resolved in Customer's Favor100.0%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

Not Available

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Tmx Finance LLC — Summary

Tmx Finance LLC is ranked 213th out of 3,672 banks. That puts Tmx Finance in the bottom 48th percentile and gives them an overall grade of "C". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 427 complaints against Tmx Finance and 979,456 complaints total.

Of the 427 complaints again Tmx Finance, there have been 130 in the passed 18 months. Of those 130 complaints, 100.0% have been resolved in the customers favor, 11.2% have been disputed by the customer, and 99.3% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Tmx Finance LLC is graded in 2 categories of financial products they offer. The top 3 categories are Payday Loan, Consumer Loan and Debt Collection.

Tmx Finance LLC is rated "A" in Payday Loan; and "D" in Consumer Loan.

Click here to see Complete Tmx Finance Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Tmx Finance LLC. Click here to see all complaints against Tmx Finance.

# Product Sub-Product Issue Count
1 Payday loan Title loan Charged fees or interest you didn't expect 18
2 Payday loan Title loan Struggling to pay your loan 15
3 Consumer Loan Vehicle loan Managing the loan or lease 13
4 Payday loan Title loan Vehicle was repossessed or sold the vehicle 13
5 Consumer Loan Title loan Charged fees or interest I didn't expect 9
6 Payday loan Title loan Problem with the payoff process at the end of the loan 9
7 Consumer Loan Vehicle loan Problems when you are unable to pay 8
8 Consumer Loan Vehicle loan Taking out the loan or lease 6
9 Consumer Loan Title loan Lender repossessed or sold the vehicle 5
10 Payday loan Title loan Can't contact lender or servicer 4
View all complaints »
Complaints by Product
Complaints Over Time - By Year
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