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Umb Bank, National Association — Overview
Overall
Umb Bank, National Association is not ranked because we do not have enough data. See how are ranks calculated.

Statistics

Number of Complaints157 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer2.9%
Complaints Resolved in Customer's Favor100.0%

Financial Report

EstablishedAugust, 1902
FDIC Certificate #08273
Number of Branches111 (0 International)
Total Assets$21.6 Million
Total Deposits$18.3 Million
Total Equity Held$1.8 Million
Quarterly Net Income$0.0 Million
percentile

Contact Information

Cooperate Headquarters
1010 Grand Boulevard
Kansas City, MO 64106

Website
www.umb.com

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Other Names and Websites
Other Names (or Trade Names)
none
Deposit Accepted Websites
none

† Directly as reported by the bank on Schedule RC-M of the FFIEC Call report, no system edits.

Umb Bank, National Association — Summary

Of the 157 complaints again Umb Bank, there have been 32 in the passed 18 months. Of those 32 complaints, 100.0% have been resolved in the customers favor, 2.9% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely". Additionally, Umb Bank has $18.3 million is customer deposits which means there are 0.00 complains per $100K in customer deposits.

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Financial Summary

Umb Bank was established and FDIC insured in August, 1902. Based on its asset concentration, this institution specializes in commercial lending. Umb Bank, National Association has $21.6 Million is assets (82nd overall) and holds $18.3 Million is customer deposits (76th overall).

Umb Bank has 109 domestic offices and 0 foreign offices. Click here to see map of all offices.

Click here to see complete financial report or to see full history.

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Umb Bank, National Association. Click here to see all complaints against Umb Bank.

# Product Sub-Product Issue Count
1 Checking or savings account Checking account Managing an account 9
2 Bank account or service Other bank product/service Account opening, closing, or management 4
3 Credit card General-purpose credit card or charge card Problem with a purchase shown on your statement 2
4 Credit reporting Credit reporting Improper use of your report 2
5 Checking or savings account Checking account Problem caused by your funds being low 2
6 Bank account or service Checking account Problems caused by my funds being low 1
7 Checking or savings account Other banking product or service Managing an account 1
8 Bank account or service Other bank product/service Deposits and withdrawals 1
9 Money transfers Domestic (US) money transfer Other transaction issues 1
10 Bank account or service (CD) Certificate of deposit Account opening, closing, or management 1
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/umb-bank-national-association