Grades are also broken down by the financial products offered be each institution. United Recovery Systems, and LP is rated "B-" in Debt Collection. Click on any of the financial products to see how United Recovery Systems, LP compares.
United Recovery Systems, LP has received 127 consumer complaints since July, 2013 – more than 93% of other banks.
Of those complaints, 89.8% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' United Recovery Systems, LP meets the 60-day response deadline less frequently than 80.9% of other banks.
After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 11% of customers dispute United Recovery Systems, LP's response to complaints — better than 81.1% of other companies.
Most of United Recovery Systems, LP's customers complain about debt collections with the primary issue being "communication tactics."
|#||Financial Product||Sub-Product||Complaint Issue||Complaint Count|
|1||Debt collection||Credit card||Communication tactics||33|
|2||Debt collection||Cont'd attempts collect debt not owed||21|
|3||Debt collection||Credit card||Improper contact or sharing of info||9|
|4||Debt collection||Communication tactics||9|
|5||Debt collection||Credit card||Disclosure verification of debt||7|
|6||Debt collection||Credit card||Cont'd attempts collect debt not owed||6|
|7||Debt collection||Credit card||False statements or representation||5|
|8||Debt collection||Credit card||Improper contact or sharing of info||5|
|9||Debt collection||Credit card||Cont'd attempts collect debt not owed||5|
|10||Debt collection||Other (phone, health club, etc.)||Communication tactics||4|
|#||Company Response||Response Count||Timely Response Count||Disputed Count|
|1||Closed with explanation||158||145 (91.8%)||16 (10.1%)|
|2||Closed with non-monetary relief||3||2 (66.7%)||1 (33.3%)|
|3||Closed||2||2 (100%)||1 (50%)|
|4||Closed with monetary relief||1||1 (100%)||0 (0%)|