United Recovery Systems, LP

Report Card
C+
Overall Grade
B-
Debt Collection Grade
United Recovery Systems, LP is rated overall in the bottom 48 percentile (out of 100) based on 127 customer complaints.

Statistics

Complaints Currently In-Progress
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner89.8%
Resolutions Disputed by Customer11%
Average Time Until ResolutionUnknown

Financial Report

Owner CorporationNot Listed
EstablishedNot Listed
FDIC InsuredNot Insured
FDIC Certificate #
Number of BranchesUnknown
Total AssetsUnknown
Total DepositsUnknown
Total EquityUnknown
Quartarly Net IncomeUnknown

Contact Information

Corporate Headquarters
Not Listed
Website
Not Listed
Data Summary
United Recovery Systems, LP logo

Grade Summary

Overall, United Recovery Systems, LP received a grade of "C+" based on how quickly the company responded to complaints, how often customers disputed their final resolution, and how many complaints were recieved per customer.

Grades are also broken down by the financial products offered be each institution. United Recovery Systems, and LP is rated "B-" in Debt Collection. Click on any of the financial products to see how United Recovery Systems, LP compares.

Overview

United Recovery Systems, LP has received 127 consumer complaints since July, 2013 – more than 93% of other banks.

Of those complaints, 89.8% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' United Recovery Systems, LP meets the 60-day response deadline less frequently than 80.9% of other banks.

After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 11% of customers dispute United Recovery Systems, LP's response to complaints — better than 81.1% of other companies.

Most of United Recovery Systems, LP's customers complain about debt collections with the primary issue being "communication tactics."

Complaints by Product
Complaints by State
Complaints Against United Recovery Systems, LP
#Financial ProductSub-ProductComplaint IssueComplaint Count
1Debt collectionCredit cardCommunication tactics33
2Debt collectionCont'd attempts collect debt not owed21
3Debt collectionCredit cardImproper contact or sharing of info9
4Debt collectionCommunication tactics9
5Debt collectionCredit cardDisclosure verification of debt7
6Debt collectionCredit cardCont'd attempts collect debt not owed6
7Debt collectionCredit cardFalse statements or representation5
8Debt collectionCredit cardImproper contact or sharing of info5
9Debt collectionCredit cardCont'd attempts collect debt not owed5
10Debt collectionOther (phone, health club, etc.)Communication tactics4
Responses From United Recovery Systems, LP
#Company ResponseResponse CountTimely Response CountDisputed Count
1Closed with explanation158145 (91.8%)16 (10.1%)
2Closed with non-monetary relief32 (66.7%)1 (33.3%)
3Closed22 (100%)1 (50%)
4Closed with monetary relief11 (100%)0 (0%)
Complaints over the Past Year