United Student Aid (Usa) Funds BankRank.org
|Number of Complaints||192 (1 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||0.0%|
|Complaints Resolved in Customer's Favor||81.4%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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United Student Aid (Usa) Funds is ranked 208th out of 3,688 banks. That puts United Student Aid (Usa) Funds in the top 50th percentile and gives them an overall grade of "C". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 192 complaints against United Student Aid (Usa) Funds and 1,058,614 complaints total.
Of the 192 complaints again United Student Aid (Usa) Funds, there have been 40 in the passed 18 months. Of those 40 complaints, 81.4% have been resolved in the customers favor, 0.0% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. United Student Aid (Usa) Funds is graded in 1 category of financial products they offer. The top 3 categories are Student Loan, Debt Collection and Credit Reporting.
United Student Aid (Usa) Funds is rated "B-" in Student Loan.
Click here to see Complete United Student Aid (Usa) Funds Report Card »
Below is the list of the top 10 complaint reasons against United Student Aid (Usa) Funds. Click here to see all complaints against United Student Aid (Usa) Funds.
|1||Student loan||Federal student loan servicing||Dealing with your lender or servicer||9|
|2||Credit reporting||Credit reporting||Incorrect information on your report||6|
|3||Student loan||Federal student loan servicing||Struggling to repay your loan||5|
|4||Student loan||Private student loan||Dealing with your lender or servicer||5|
|5||Debt collection||Federal student loan debt||Attempts to collect debt not owed||4|
|6||Debt collection||Federal student loan debt||False statements or representation||2|
|7||Credit reporting||Credit reporting||Improper use of your report||2|
|8||Student loan||Federal student loan servicing||Improper use of your report||1|
|9||Debt collection||Federal student loan debt||Took or threatened to take negative or legal action||1|
|10||Debt collection||Private student loan debt||Written notification about debt||1|