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United Student Aid (Usa) Funds — Overview
C Overall
United Student Aid (Usa) Funds is rated overall in the bottom 49th percentile based on 192 customer complaints.

Statistics

Number of Complaints192 (1 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer0.0%
Complaints Resolved in Customer's Favor81.4%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
49th
percentile

Contact Information

Not Available

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United Student Aid (Usa) Funds — Summary

United Student Aid (Usa) Funds is ranked 208th out of 3,688 banks. That puts United Student Aid (Usa) Funds in the top 50th percentile and gives them an overall grade of "C". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 192 complaints against United Student Aid (Usa) Funds and 1,058,614 complaints total.

Of the 192 complaints again United Student Aid (Usa) Funds, there have been 94 in the passed 18 months. Of those 94 complaints, 81.4% have been resolved in the customers favor, 0.0% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. United Student Aid (Usa) Funds is graded in 1 category of financial products they offer. The top 3 categories are Student Loan, Debt Collection and Credit Reporting.

United Student Aid (Usa) Funds is rated "B-" in Student Loan.

Click here to see Complete United Student Aid (Usa) Funds Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against United Student Aid (Usa) Funds. Click here to see all complaints against United Student Aid (Usa) Funds.

# Product Sub-Product Issue Count
1 Student loan Federal student loan servicing Dealing with my lender or servicer 19
2 Student loan Federal student loan servicing Dealing with your lender or servicer 16
3 Credit reporting Credit reporting Incorrect information on your report 11
4 Student loan Federal student loan servicing Struggling to repay your loan 7
5 Debt collection Federal student loan debt Attempts to collect debt not owed 7
6 Student loan Private student loan Dealing with your lender or servicer 5
7 Student loan Federal student loan servicing Can't repay my loan 3
8 Student loan Non-federal student loan Dealing with my lender or servicer 2
9 Debt collection Federal student loan debt Written notification about debt 2
10 Debt collection Federal student loan debt False statements or representation 2
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/united-student-aid-usa-funds