Urs Holding BankRank.org
|Number of Complaints||756 (2 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||97.0%|
|Resolutions Disputed by Customer||4.2%|
|Complaints Resolved in Customer's Favor||98.2%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Urs Holding, LLC is ranked 384th out of 3,688 banks. That puts Urs Holding in the bottom 8th percentile and gives them an overall grade of "F". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 756 complaints against Urs Holding and 1,058,614 complaints total.
Of the 756 complaints again Urs Holding, there have been 100 in the passed 18 months. Of those 100 complaints, 98.2% have been resolved in the customers favor, 4.2% have been disputed by the customer, and 97.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Urs Holding, LLC is graded in 1 category of financial products they offer. The top 3 categories are Debt Collection, Student Loan and Vehicle Loan or Lease.
Urs Holding, LLC is rated "F" in Debt Collection.
Click here to see Complete Urs Holding Report Card »
Below is the list of the top 10 complaint reasons against Urs Holding, LLC. Click here to see all complaints against Urs Holding.
|1||Debt collection||Credit card debt||Attempts to collect debt not owed||13|
|2||Debt collection||I do not know||Communication tactics||12|
|3||Debt collection||Credit card debt||Threatened to contact someone or share information improperly||8|
|4||Debt collection||Other debt||Written notification about debt||8|
|5||Debt collection||Auto debt||Written notification about debt||7|
|6||Debt collection||Credit card debt||Communication tactics||5|
|7||Debt collection||Credit card debt||False statements or representation||5|
|8||Debt collection||Credit card debt||Written notification about debt||5|
|9||Debt collection||Federal student loan debt||Written notification about debt||5|
|10||Debt collection||Auto debt||Attempts to collect debt not owed||4|