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U.s. Bancorp — Report Card
D+ Overall
Based on 3,692 "Overall" complaints:
100.00% Timely (100th percentile)
99.73% Resolved in Customers Favor (44th percentile)
95.48% Timely (24th percentile)
C- #1: Credit Card
Based on 990 "Credit Card" complaints:
100.00% Timely (97th percentile)
99.80% Resolved in Customers Favor (69th percentile)
94.14% Timely (9th percentile)
B+ #2: Mortgage
Based on 803 "Mortgage" complaints:
100.00% Timely (99th percentile)
99.88% Resolved in Customers Favor (74th percentile)
95.64% Timely (47th percentile)
Based on 799 "Checking or Savings Account" complaints:
100.00% Timely (97th percentile)
99.62% Resolved in Customers Favor (53nd percentile)
100.00% Timely (50th percentile)
Based on 306 "Bank Account or Service" complaints:
100.00% Timely (96th percentile)
99.67% Resolved in Customers Favor (30th percentile)
84.31% Timely (19th percentile)
Based on 304 "Credit Reporting" complaints:
100.00% Timely (99th percentile)
99.67% Resolved in Customers Favor (39th percentile)
99.34% Timely (58th percentile)
Based on 190 "Debt Collection" complaints:
100.00% Timely (100th percentile)
99.47% Resolved in Customers Favor (34rd percentile)
97.37% Timely (59th percentile)
Based on 100 "Vehicle Loan or Lease" complaints:
100.00% Timely (97th percentile)
100.00% Resolved in Customers Favor (97th percentile)
100.00% Timely (50th percentile)
Based on 63 "Money Transfers" complaints:
100.00% Timely (92nd percentile)
100.00% Resolved in Customers Favor (92nd percentile)
95.24% Timely (8th percentile)

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Source: https://www.bankrank.org/banks/us-bancorp/report-card