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Utah System of Higher Education — Overview
D Overall
Utah System of Higher Education is rated overall in the bottom 26th percentile based on 120 customer complaints.

Statistics

Number of Complaints120 (2 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner81.5%
Resolutions Disputed by Customer3.1%
Complaints Resolved in Customer's Favor84.6%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
26th
percentile

Contact Information

Not Available

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Utah System of Higher Education — Summary

Utah System of Higher Education is ranked 306th out of 3,648 banks. That puts Utah System of Higher Education in the bottom 25th percentile and gives them an overall grade of "D". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 120 complaints against Utah System of Higher Education and 1,002,502 complaints total.

Of the 120 complaints again Utah System of Higher Education, there have been 62 in the passed 18 months. Of those 62 complaints, 84.6% have been resolved in the customers favor, 3.1% have been disputed by the customer, and 81.5% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Utah System of Higher Education is graded in 1 category of financial products they offer. The top 3 categories are Student Loan, Debt Collection and Credit Reporting.

Utah System of Higher Education is rated "D" in Student Loan.

Click here to see Complete Utah System of Higher Education Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Utah System of Higher Education. Click here to see all complaints against Utah System of Higher Education.

# Product Sub-Product Issue Count
1 Student loan Federal student loan servicing Dealing with my lender or servicer 23
2 Student loan Federal student loan servicing Dealing with your lender or servicer 19
3 Student loan Federal student loan servicing Can't repay my loan 2
4 Student loan Non-federal student loan Dealing with my lender or servicer 2
5 Student loan Federal student loan servicing Problem with a credit reporting company's investigation into an existing problem 2
6 Student loan Private student loan Dealing with your lender or servicer 2
7 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 2
8 Student loan Private student loan Struggling to repay your loan 2
9 Debt collection Non-federal student loan Communication tactics 1
10 Debt collection Non-federal student loan Disclosure verification of debt 1
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/utah-system-of-higher-education